Horizontal Talent · 7 hours ago
Vendor Performance Manager
United States
Contract
Remote
Senior Level
7+ years expHorizontal Talent is seeking a dedicated Vendor Performance Manager to join their dynamic team. The role involves managing vendor partnerships and driving operational excellence in a remote work environment.
Business DevelopmentConsultingStaffing Agency
Hiring Manager
Arun Prakash
Responsibilities
Oversee the performance of key operational vendors, ensuring adherence to quality and efficiency metrics
Conduct thorough data analysis to identify performance gaps and translate findings into actionable insights
Streamline operational processes and maximize CRM effectiveness to enhance internal efficiency
Lead business reviews with vendor partners, documenting clear action plans for improvement
Collaborate with internal teams to align vendor capacity with business forecasts and strategic initiatives
Proactively identify and mitigate operational risks within the vendor ecosystem
Qualification
Required
7+ years of professional experience in vendor management or supplier relationship management
Strong analytical skills with proficiency in data analysis tools such as Excel and SQL
Deep understanding of CRM systems and operational excellence methodologies
Exceptional communication skills, with the ability to present complex information clearly
Proven project management skills in managing complex operational projects
Preferred
Experience in the Tech, Travel, or Gig/Sharing Economy sectors
Familiarity with two-sided marketplace dynamics and host/guest support
Background in launching new programs or operations with vendors from the ground up
Company
Horizontal Talent
Horizontal Talent provides staffing services for IT, digital marketing, and strategic markets.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeremy Langevin
Co-Founder and CEO
Company data provided by crunchbase