First Citizens Bank · 17 hours ago
Digital Strategy and Demand Management Consultant
United States
Full-time
Remote
Mid, Senior Level
$107K/yr - $155K/yr
6+ years expFirst Citizens Bank is seeking a Digital Strategy and Demand Management Consultant to support the Enterprise Digital leadership team. This role involves driving strategic analysis and business case development to influence investment decisions and strategic direction for digital banking platforms.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Enable Strategic Decision-Making: Partner with Digital leaders to frame key strategic questions, develop analytical approaches, and provide data-driven recommendations that influence direction and investment
Support Capacity & Portfolio Planning: Lead annual planning activities including demand forecasting, capacity modeling, prioritization frameworks, and tradeoff analysis; facilitate strategic discussions on portfolio optimization across business segments
Execute Ad Hoc Strategic Projects: Take on loosely defined, high-priority requests from Digital leadership that require independent problem-solving, structured analysis, and rapid turnaround on critical business questions
Create Executive Communications: Develop high-quality presentations and strategic documents for senior leadership, synthesizing complex information into clear, compelling narratives
Support Strategic Analysis & Research: Help Digital teams with market research, vendor assessments, and competitive analysis for new initiatives
Support Business Case Development: Enable end-to-end business case creation for digital technology investments, including financial analysis (ROI, payback period), strategic justification, risk assessment, dependencies and KPI frameworks to support executive funding decisions
Perform Dependency & Risk Analysis: Map cross-functional dependencies, identify portfolio risks, assess organizational impacts, and help develop mitigation strategies for complex multi-year programs
Qualification
Required
Bachelor's Degree and 6 years of experience in management consulting, corporate strategy, banking, or product management OR High School Diploma or GED and 10 years of experience in management consulting, corporate strategy, banking, or product management
Proven track record of business case development, strategic planning and financial analysis
Experience in financial services, banking, fintech, or technology sectors highly desirable
Expert-level PowerPoint and presentation development
Advanced proficiency in Excel (data analysis and visualization, financial modeling, pivot tables, etc.)
Strategic thinking and structured problem-solving using consulting frameworks
Exceptional written and verbal communication with ability to influence senior executives
High degree of autonomy and comfort operating in ambiguous, unstructured environments
Strong business acumen and ability to connect technology investments to business outcomes
Intellectual curiosity and quick learning ability across diverse topics
Executive presence and confidence communicating with senior leadership
Preferred
Background in digital transformation or technology modernization
Familiarity with digital banking platforms, core banking systems, or enterprise technology architecture a plus
Benefits
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
Frank Holding
CEO
C
Craig Nix
Chief Financial Officer
Recent News
2026-02-03
2026-01-23
Talk Business & Politics
2026-01-16
Company data provided by crunchbase