Data Center Technician, ADC InfraOps DCO Tech jobs in United States
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Amazon Web Services (AWS) · 5 hours ago

Data Center Technician, ADC InfraOps DCO Tech

Amazon Web Services (AWS) is a leading cloud platform that designs, plans, delivers, and operates global infrastructure. The Data Center Technician role involves troubleshooting operating systems, resolving infrastructure issues, and maintaining documentation while supporting junior staff. The position requires a US citizenship and an active Top Secret security clearance with SCI eligibility.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

You are a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems
You are able to troubleshoot and solve all but the most complex infrastructure issues
Issues are escalated to the appropriate resolver groups when necessary
You create and maintain documentation on technologies you support and are able to convey SOPs to junior staff
You understand all aspects of the equipment you support
You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved
You are able to execute small projects on your own and work with your manager in planning and executing larger local projects
You act as an escalation point for junior technicians
You understand all aspects of the equipment you support

Qualification

Computer hardware troubleshootingData center experienceComputer networkingNetwork hardwareIT system hardware knowledgeLeadership principlesDocumentation skillsProblem-solving

Required

2+ years of professional or military experience, or Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
2+ years of computer hardware experience, including troubleshooting and repairing experience
Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Preferred

1+ years of computer networking experience
Experience with network hardware: copper and optical fiber cabling, switches, routers
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Knowledge of IT system hardware and network concepts
Meets/exceeds Amazon's leadership principles requirements for this role
Meets/exceeds Amazon's functional/technical depth and complexity for this role

Benefits

EAP
Mental Health Support
Medical Advice Line
401(k) matching

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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Company data provided by crunchbase