AZ HR Professionals · 14 hours ago
HVAC Technical Trainer
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $100K/yr
5+ years expAZ HR Professionals is seeking an HVAC Equipment Technical Services and Training Manager for Dial Distribution located in Phoenix, AZ. This role involves developing and delivering training programs for customers and technicians while providing technical support and warranty services.
Management Consulting
Responsibilities
Develop and Provide expert-level technical training to Customers and Staff through face-to-face, hands-on, and virtual mediums
Create/Edit Manuals, wiring diagrams, presentations, and video/document content
Troubleshoot complex HVAC field issues and guide contractors through diagnostic procedures when necessary for technical support
Coordinate remote resolution of field issues; occasional site visits for major escalations
Partner with Sales to support customer satisfaction and service improvement initiatives
Build and maintain strong working relationships with vendors, engineering partners, and service contractors
Qualification
Required
Minimum 5–10 years of residential/light-commercial HVAC experience
Strong troubleshooting and diagnostic abilities exceeding standard technician capabilities
Ability to read and interpret drawings, schematics, and wiring diagrams
Proficiency in PowerPoint, Word, Excel, and HVAC diagnostic tools
Strong understanding of safety protocols and EPA regulations; EPA 608 knowledge
Strong presentation and communication skills for diverse technical audiences
Preferred
EPA 608 certification
Experience with inverter-compressor and mini-split ductless products
Prior experience in a training, instructional, or technical support role
Basic experience participating in video-based training content
Benefits
Full benefits package included.
Company
AZ HR Professionals
We help companies recruit talent, build a positive social brand identity, develop a winning culture that attracts the best passive candidates, and motivate your current team to win again.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase