Bobyard · 8 hours ago
Customer Success Manager Enterprise
San Francisco, CA
Full-time
Onsite
Mid Level
$100K/yr - $120K/yrBobyard is experiencing rapid growth and is seeking a Customer Success Manager to partner with customers in achieving their business outcomes. The role involves onboarding customers, managing relationships, and collaborating with internal teams to enhance product value and drive customer success.
ArchitectureArtificial Intelligence (AI)ConstructionMachine Learning
Responsibilities
Define success with customers and onboard them
Own relationships and be proactive in finding ways to create more value
Relay feedback to product & eng teams, collaborating with them to validate new launches
Push for upsells, testimonials, and case studies
Create CS playbooks, support materials, workflows
Qualification
Required
Define success with customers and onboard them
Own relationships and be proactive in finding ways to create more value
Relay feedback to product & eng teams, collaborating with them to validate new launches
Push for upsells, testimonials, and case studies
Create CS playbooks, support materials, workflows
Kind, Humble, Relentless, Focused
Tech-savvy and great communication: we build the most technical product in the industry, you need to be able to teach our customers how to use it
Knowledge Seeker: Be able to learn product and industry applications quickly
Strong presentation skills: Experience with speaking to leadership (Making business cases, QBRs, pitching/sellings, etc.)
Passion and work ethic: startups are not easy, this is not a cushy job at Google
Willing to do whatever it takes to win
Strategic + Creative: Be able to constantly zoom out and think of better ways to approach problems
Preferred
Bonus: Have used Zapier, CRM Automations or Agents in CS/Support function
Benefits
Opportunity to collaborate with sales, product, design and engineering teams
Build a massive company with a world-class team
This is a unique opportunity to be one of the early team members of a CS team and make an impact on processes, systems and molding the future of CS.
Company
Bobyard
AI cost estimates for construction
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$38.63MKey Investors
8VC
2025-12-10Series A· $35M
2023-12-12Seed· $3.63M
Leadership Team
Michael Ding
Founder & CEO
Recent News
2025-12-12
vcnewsdaily.com
2025-12-11
Company data provided by crunchbase