GCI Communication Corp. · 9 hours ago
Quality Assurance Analyst I
1001 Northway Drive, Anchorage, AK, 99508, US
Full-time
Hybrid
Entry Level
3+ years expGCI Communication Corp. is seeking a Quality Assurance Analyst I to provide professional IT quality assurance support by testing and troubleshooting IT systems and integrations. The role involves developing test plans, validating application functionality, and collaborating with various teams to ensure quality product development.
Telecommunications
Responsibilities
Perform quality assurance and testing activities
Develop, document, and execute test plans and test cases in accordance with functional requirements and technical specifications
Create and execute regression test plans
Validate system application functionality across various hosted and on prem solutions, integrations, integrated systems, operational processes, and custom development ensuring their alignment with design specifications and database updates
Write clear, concise defects and/or bugs and effectively communicate with developers and project team members to isolate problems
Work closely with technical resources and testers on review and resolution of issues
Review test plans and cases written by others for coverage and completeness
Review requirements and design documentation and participate in design reviews
Assist Project Managers and Scrum Masters in planning and estimating efforts, providing input and clarity on testing requirements and level of effort estimates
Conduct QA on support processes to ensure that the application and support solution meets quality standards and business needs
Work collaboratively with developers, business system analysts, project managers, and scrum masters to ensure quality product development and successful project deliveries
Assist in developing and maintaining quality assurance procedures and standards
Identify, develop, document, and execute test plans and test cases in accordance with functional requirements and technical specifications
Validate application functionality meets the client’s requirements, including data accuracy, visual presentation, and alignment with design specifications
Record and report in detail all defects in the defect module within JIRA
Effectively communicate with developers and clientele to isolate core issues causing system defects
Evaluate incoming client requests for prioritization against backlog - providing input/clarity and on testing requirements and document level of effort estimates per request
Qualification
Required
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent
Bachelor's degree in Business, Technology, Computer Science or relevant field
Minimum of three (3) years of relevant experience in one or more of the following areas: Customer or System Quality assurance or quality control, Product or project management, Configuration, development, or systems support, Business systems analysis, Monitoring or troubleshooting, billing systems, or order entry functions, Other related experience in tech support and/or supporting quality monitoring, assurance, or control processes
Preferred
IT Project Experience
Software Test or Quality Assurance Certifications
Project Management Professional (PMP and/or PMP-ACP)
Agile Certified Professional (ACP), IC Agile, LEAN Six Sigma
Certified Scrum Master (SAFE Certification)
Applications, Programming, and Software certifications are desirable
ITIL Certification (V3 or 4), Foundation, Practitioner, Intermediate, Expert, Managing Professional, Strategic Leader, Master
Telecommunications experience
Other telecom industry or job specific certifications
Company
GCI Communication Corp.
Hi, we’re glad you’re here! GCI is Alaska’s largest telecommunications provider.
1001-5000 employees
H1B Sponsorship
GCI Communication Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Becky Windt Pearson
Senior Vice President, General Counsel, and Chief Administrative Officer
Daniel Brogan
VP Supply Chain & Chief Procurement Officer
Company data provided by crunchbase