SJE Inc. · 5 hours ago
Control Panel Technical Support Specialist
Largo, FL
Full-time
Hybrid
New Grad, Entry LevelSJE Inc. is a company committed to providing innovative control and monitoring solutions. They are seeking a Control Panel Technical Support Specialist to troubleshoot and diagnose technical issues related to electrical control panels, assisting customers with their inquiries and maintaining case records.
Embedded SystemsManufacturingService Industry
Responsibilities
Work directly with customers to troubleshoot, research, and diagnose solutions to technical issues over the phone, or via email for our electrical control panels
Assist customers with their technical questions, and serve as a service contact for control floats, alarms, and our standard catalog control panels
Maintain customer contact and case records using incident tracking software and generating reports as requested
Distribute documentation to customers as needed and collaborate with a variety of functional areas such as sales, engineering, marketing, manufacturing, and operations
Qualification
Required
Exceptional communication skills
Strong knowledge of product offerings
Ability to work effectively as a team player
Comfort using computers and software to perform job tasks and configure control panels
Ability to read electrical schematics and wiring diagrams
Experience with component testing, electrical troubleshooting, and signal tracing
Preferred
Familiarity with AutoCAD Electrical (preferred/beneficial)
Benefits
Paid Time Off
Health, life, short-term and long-term disability insurance
Dental and vision programs
Company
SJE Inc.
SJE has been leading the water & wastewater industry since 1975.
Founded in 1975
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-06-18Acquired
Leadership Team
Bjorn Haldorsen
Chief Executive Officer
Recent News
Company data provided by crunchbase