Account Manager - Music Clubs jobs in United States
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AXS · 14 hours ago

Account Manager - Music Clubs

AXS is a ticketing company that connects fans with artists and events. They are seeking an Account Manager for the Music Clubs team to build strong client relationships, ensuring satisfaction and business growth through effective account management strategies.

Media and Entertainment
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Responsibilities

Establish productive, professional relationships with key personnel in assigned Music Clubs client accounts ensuring the highest levels of client satisfaction resulting in contract renewals
Facilitate collaboration among company personnel, including support, service, and management teams, to achieve account performance goals and exceed client expectations
Manage the Music Clubs client database by entering and updating information in their profiles, as well as tracking target dates
Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel
Serve as the lead point of contact for all matters specific to Music Clubs clients within all levels of the client’s organization
Advise and educate Music Clubs clients to ensure a complete understanding and best practices of all AXS products
Work closely with marketing to manage AXS brand activation in partnership with clients
Understand, maintain and regularly report client health and business objective metrics

Qualification

Account ManagementTicketing SystemsDatabase ManagementProject ManagementEntertainment Industry KnowledgeCommunication SkillsProblem-SolvingCollaboration

Required

BA/BS Degree (4-year) Business, Marketing, or related field
2-4 years proven experience in account management or related field (preferably within ticketing or Live Entertainment)
Proficient in using ticketing systems and platforms to facilitate seamless transactions
Strong interpersonal and communication skills
Ability to collaborate effectively with cross-functional teams
Strong organizational and project management abilities
Proficiency in database management and reporting tools
Demonstrated problem-solving skills and proactive approach to issue resolution
Familiarity with the entertainment industry and AXS products is a plus
Willingness and ability to travel up to 30%

Benefits

Medical, dental and vision insurance
Paid holidays
Vacation and sick time
Company paid basic life insurance
Voluntary life insurance
Parental leave
401k Plan (with a current employer match of 3%)
Flexible spending and health savings account options
Wellness offerings
Opportunities for learning and leveling up through training and education reimbursement
Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace

Company

AXS

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AXS is a company whose core values reflect a culture that celebrates individual differences and respect of one another.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2019-09-19Acquired

Leadership Team

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Bryan Perez
CEO
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Alex Hazboun
Chief Technology Officer
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Company data provided by crunchbase