General Motors · 8 hours ago
Site Support Analyst
Lansing, MI
Full-time
Onsite
Entry, Mid Level
2+ years expGeneral Motors is committed to leading change towards a world with Zero Crashes, Zero Emissions, and Zero Congestion. They are seeking a Site Support Analyst to provide end-user, network, infrastructure, and application support, primarily on the second shift, while ensuring IT-related requests are addressed and resolved effectively.
AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
No H1B
Responsibilities
Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents
Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets)
Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions
Support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems
Support the incident management process to coordinate issue resolution
Support the label printing process at locations where IT has responsibility
Complete assigned IT project tasks. Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution
Work with our Business Partners to ensure their IT needs are met. Interact with all levels of the workforce from hourly union production workers up to plant executive leadership
Position requires working at heights, elevated platforms, and climbing ladders
Qualification
Required
Support users at multiple physical sites, flexibility to work weekend production overtime as needed, and flexibility to work multiple shifts depending on the plant location and production schedule (shared with other members of the team)
2-5 years of experience supporting end-user devices/networks in Information Technology
Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills
Demonstrate initiative beyond the assigned work to improve output and/or assist others
Benefits
Relocation benefits
Company
General Motors
General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.51BKey Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M
Leadership Team
Mary Barra
Chair and Chief Executive Officer
Tony Cervone
Senior Vice President, Global Communications
Recent News
2026-02-03
Business Standard India
2026-02-03
2026-02-03
Company data provided by crunchbase