DLA Careers · 19 hours ago
Supervisory Production Operations Specialist
Fort Liberty, NC
Full-time
Onsite
Mid, Senior Level
1+ years expDLA Careers is seeking a Supervisory Production Operations Specialist who will promote a range of services related to document automation and serve as an advocate for customers. The role includes providing technical supervision to production employees and offering expert advice on document automation technologies and services.
Military
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Promotes a full range of services offered by DLA Data Production Operations, including document automation
Furnishes expert advice and guidance to customers concerning methods of utilizing and expanding a wide variety of document automation services
Serves as a customer advocate for DLA Data Production Operations customers. As such, serves as the voice of the customers in recommending services which customers want now or in the future
Solve customer problems, deal effectively with customers, and demonstrate effective interpersonal skills in dealing with customers so as to result in satisfied loyal customers
Provides technical and administrative supervision to production employees
Serves as a technical expert on the latest document automation technologies and services provided by the DLA Document Services (e.g., electronic duplicating, document conversion, data storage, retrieval, manipulation, distribution, print-on-demand, and CD-ROM)
Reviews and interprets current, new and revised Congressional and agency regulations and policies
Qualification
Required
Must be a U.S. citizen
Tour of Duty: Set Schedule
Security Requirements: Non-Critical Sensitive with Secret Access
Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal
Fair Labor Standards Act (FLSA): Exempt
Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service
Recruitment Incentives: Not Authorized
Supervisory Probation: Required
Completion of Supervisory Certification Program: Required
Bargaining Unit Status: No
Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities
Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position
To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector
Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement
Creditable specialized experience includes: Providing input into the development and issuance of guideline materials, standards, and operating directives regarding various aspects of document automation
Conducting special business case/investment analyses on current and potential equipment, systems, and services for future implementation
Performing contracting actions including creating statements of work, performing extensive market research, technical evaluation, and serving as onsite contracting officer representative
Education: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education
If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation
To qualify at the GS-11 level based on education in lieu of specialized experience, applicants must possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related
Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-11
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social)
You will receive credit for all qualifying experience, including volunteer experience
Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims
Unofficial transcripts are acceptable at time of application
One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study
If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university
Company
DLA Careers
Welcome to DLA Careers! Here we’ll highlight civilian job opportunities and the benefits of working at the Defense Logistics Agency (DLA).
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase