Apria · 17 hours ago
BYRAM HEALTHCARE Customer Service Representative
319 Torrance
Full-time
Onsite
Entry Level
1+ years expByram Healthcare Centers Inc is part of Accendra Health, which focuses on delivering care beyond traditional settings. The Customer Service Representative plays a critical role in providing a positive customer service experience by educating patients on products, addressing concerns, and processing supply orders in a high-volume call center.
Health Care
Responsibilities
Review and Process orders via fax and electronic platforms
Make outbound calls to patients and referrals as needed
Utilize tools and resources to assist in order entry
Use full product knowledge of Byram therapies to service patients
Communicate effectively with patients, teammates healthcare professionals and sales team
Consistently meet required Key Performance Indicators (KPI’s)
Perform other duties as required
Qualification
Required
High School Diploma or equivalent required
1-2 years of customer service experience required
Excellent written and verbal communication skills
Proficient with MS Office and the ability to navigate multiple platforms
Ability to learn our brand products and therapies
Strong customer service skills with the ability to resolve patient concerns
Demonstrate soft skills to enhance patient experience
Preferred
Call center experience preferred
Benefits
Medical, dental, and vision care coverage
Paid time off plan
401(k) Plan
Flexible Spending Accounts
Basic life insurance
Short-and long-term disability coverage
Accident insurance
Teammate Assistance Program
Paid parental leave
Domestic partner benefits
Mental, physical, and financial well-being programs
Company
Apria
Apria is a leading provider of home healthcare equipment and related services across the USA, serving approximately 2 million patients from our 270+ locations.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-01-10Acquired
2021-02-10IPO
Leadership Team
P
Perry Bernocchi
CEO
Recent News
2025-09-17
2025-01-16
Company data provided by crunchbase