Archbold · 9 hours ago
Desktop Support Analyst
Archbold Medical Center is a four-hospital health system dedicated to providing high-quality medical care. They are seeking a Desktop Support Analyst to troubleshoot and resolve desktop and printer issues, manage PCs and laptops, and provide user training and support for various equipment.
Health CareHospitalNon Profit
Responsibilities
Troubleshoot, analyze and resolve desktop computer and printer problems; corrects and reports any anomalies
Use diagnostic software and technical troubleshooting processes; work with network staff to resolve problems as required
Able to manage PCs and laptops: install, configure and provide support for desktops, laptops, printers and peripherals; provide user training as required
Able to provide software and hardware upgrades to ensure efficient system operations for users
Research and install new software on workstations as needed; add/configure new users and troubleshoot mailbox problems
Ability to support miscellaneous equipment, such as audio-visual equipment, cellphone, and mobile communication devices
Assist in training users in the use of computer equipment
Able to keep an accurate inventory of equipment in use; update inventory as necessary and verify equipment slated for disposal. Assists in managing stock room and parts inventory
Be able to Install, relocate, and perform operational checks on computer equipment
Able to maintain awareness of advances in computer technology
Ability to assist with Accounts Management
Able to function as Service Desk support personnel as needed
Be able to functions as next level support for TSA-I
Able to assist with developing desktop images and triage of basic clinical and business applications
Will perform related work as required
Qualification
Required
High School Diploma
Minimum 1 year work experience with desktop support and a CompTIA A+ certification
OR Minimum 3 years' work experience and must obtain CompTIA A+ certification within 1 year of employment
Preferred
BAA, AA, or Technical Diploma
Benefits
Medical / Dental
Retirement Plan
PTO and paid life insurance
Work/Life Balance
Planning for the Future
Low-Cost Prescriptions
Health & Wellness Benefits
Planning for Life’s Unexpected Moments
Helping You to Advance Your Career
Company
Archbold
Archbold is a four-hospital, four nursing-home system with more than 650 beds.
H1B Sponsorship
Archbold has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Company data provided by crunchbase