Balise Motor Sales · 7 hours ago
Hyundai Automotive General Sales Manager
Balise Motor Sales is seeking a General Sales Manager to be a key member of their store team. This role is responsible for meeting and exceeding new and used vehicle sales objectives while ensuring the highest level of customer service and positive interactions with customers and staff.
AutomotiveLogistics
Responsibilities
Conducts Sales department meetings reviewing performance objectives with team
Works closely with team members setting appropriate sales objectives, measures individual performance and provides necessary training and support to meet objectives
Coaches and manages team members for top performance
Manages and tracks sales team commissions, addresses concerns or questions related to commissions and pay
Deals with performance challenges quickly, directly and with respect and professionalism
Maintains professional relationships with store team members
Acts as a trusted member of the total store team
Develops annual sales goals, monitors performance against goals and develops plans for improvement when performance falls short
Develops annual budget for controllable expenses, monitors and develops plans for improvement when performance falls short
Sets appropriate front and back gross profit objectives
Maintains aged inventory per company guidelines
Determines size and mix of used inventory based on demand and availability
Manages the collection of factory rebates in a timely fashion
Manages and safeguards cash from customer purchases
Maintains current knowledge of all local, state and federal rules and regulations regarding customer interactions, environmental issues, sales transaction and safety concerns
Develops and maintains effective Customer Retention programs and processes
Manage and measures effective Prospecting and Referral programs
Reviews all deal settlement paperwork for completeness and accuracy
Manages the vehicle delivery process to ensure the highest level of customer education and service
Resolves issues with customers and looks for ways to satisfy the customer with the intent of developing customer loyalty
Measures the results of advertising and promotions
Ensures that thorough Used Vehicle Appraisals are conducted following company guidelines
Qualification
Required
Automotive Sales experience 3-5 years
Demonstrated Leadership abilities
Excellent communication and high CSI
Valid Driver's license- good MVR record
Preferred
Successful Finance and/or sales manager experience preferred
Benefits
Paid vacations and holidays
Health, dental, life and disability insurance
401(k) with company match
Flexible spending accounts
Employee discounts on service, parts and vehicles
Company
Balise Motor Sales
Balise Motor Sales is an automotive company offering new and used car sales, service, and parts in the Western, MA.