Gila River Telecommunications, Inc. · 20 hours ago
Field Support Technician
Chandler, AZ
Full-time
Onsite
New Grad, Entry LevelGila River Telecommunications, Inc. is a telecommunications company focused on supporting various departments including Engineering, Construction, and Technical Services. The Field Support Technician plays a crucial role in ensuring inspections, documentation, and customer support meet high standards while traveling to diverse job sites.
InternetTelecommunications
Responsibilities
Collaborate with the Engineering and Construction Department for timely and precise inspections of GRTI and affiliate projects
Travel to various job sites within the Gila River Indian Community and surrounding areas, adapting to varied weather conditions
Conduct regular inspections to ensure construction projects adhere to specifications
Cultivate strong relationships with customers, permit agencies, and construction crews, providing support as necessary
Coordinate with the Field Services Department to offer comprehensive support
Manage trouble tickets and service orders, encompassing installations, troubleshooting, repair, and equipment delivery on copper and fiber facilities
Assist with tasks such as digging up handholes, repairing copper drops, and locates
Execute copper and fiber splicing for pigtails
Serve as a backup Field Service Technician and participate in an on-call rotation at least one week a month
Coordinate with the Technical Services Department, offering support as needed
Contribute to structured cabling projects and special systems projects, (e.g., security, surveillance, access control systems) including installation and maintenance
Ensure the GRTI Employee Handbook is understood and followed in a consistent and respectful manner
Other duties as assigned by management
Qualification
Required
High School Diploma or GED is required
Exceptional coordination skills, adept at managing multiple priorities and meeting deadlines
Strong interpersonal and communication skills for effective collaboration with customers, cross-functional teams, and contractors
Solid analytical and problem-solving abilities to troubleshoot issues and implement effective solutions
Familiarity with industry standards and regulations in field services, engineering, construction, and structured cabling
Independent and team-oriented work ethic to meet deadlines and achieve objectives
Innovative problem solving, adapting to a fast-paced, dynamic environment
Uphold confidentiality, integrity, honesty, and accuracy consistently
Thrive in a culturally diverse work environment
Proficient in Microsoft Suite, Customer Master, MACC Mobile, and BlueStake 811 database
Must be able to use hands, to sit, lift up to 20 lbs., stoop, bend, reach with hands/arms
Must be able to drive to various locations as needed
Must be able to sit or stand for extended periods of time
Requires the ability to speak, read, write, see, and hear to perform essential duties of the job. Must communicate clearly in English
Must be able to perform and complete multiple tasks
Will be asked to provide 39 months driving record. Position requires insurability under GRTI insurer requirements
Will be required to pass a pre-employment drug test and background check
Preferred
Previous work in Telecommunications or a related field is preferred
Knowledge of engineering, construction, field services, structured cabling, and special systems projects is strongly preferred
Company
Gila River Telecommunications, Inc.
Gila River Telecommunications, Inc. is the local telephone and internet provider for the Gila River Indian Community.
Founded in 1988
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rachael Wierson
COO|CTO
Craig Baumgartner
Chief Financial Officer
Recent News
Government Technology US
2026-01-23
2025-02-06
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