Western Union · 11 hours ago
Vice President, Consumer to Business Payments
USA - FL - Miami
Full-time
Hybrid
Director/Executive
15+ years expWestern Union is a global leader in cross-border money movement and payments. They are seeking a Vice President to manage the performance of their Consumer to Business Payments, focusing on P&L ownership, business operations, and growth strategies.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
Lead the financial performance of the Consumer to Business (C2B) payments business, ensuring revenue growth, profitability, and cost optimization
Develop and execute business strategies to expand market share and drive sustainable growth
Oversee the end-to-end customer and agent experience, ensuring frictionless interactions and high satisfaction, partnering closely with product and operations teams
Identify new opportunities for product enhancements (e.g., additional use cases), partnerships, and revenue streams
Define pricing models, promotional strategies, and go-to-market plans to maximize consumer adoption
Lead performance measurement by defining KPIs, monitoring results and optimizing go-to-market plans based on data insights
Oversee partner account management, ensuring proactive engagement, partner satisfaction and business performance tracking. Support key negotiations and escalations as the executive contact for strategic partnerships
Implement disciplined processes to improve efficiency, scalability, and compliance – focusing on reducing partner friction (e.g., onboarding, settlement, issue resolution)
Build, mentor, and lead a high-performing team, fostering a culture of accountability and collaboration
Partner with global product, technology, marketing, sales and compliance teams to align initiatives and deliver results
Serve as business lead and thought partner for cross-functional product and tech initiatives, including app/web experiences and partner integrations
Monitor industry trends, competitor strategies, and emerging technologies to identify market gaps and opportunities
Evaluate and prioritize verticals and use cases to drive business development and sales strategy
Foster a culture of accountability, customer focus, and continuous improvement across the team
Qualification
Required
15+ years of progressive leadership experience in financial services, payments, or related industries
Proven track record of P&L ownership and delivering revenue growth
Strong strategic and commercial acumen with ability to translate vision into actionable plans
Exceptional operational discipline and problem-solving skills
Ability to lead through influence and collaboration in a global matrix environment
Excellent communication and stakeholder management skills
Proven experience leading cross-functional teams and driving measurable business outcomes
Demonstrated ability to influence across organizational levels and manage complex stakeholder relationships
Ability to lead through ambiguity and prioritize competing demands
Customer-centric mindset with a strong analytical foundation
Strategic thinking with hands-on execution capability
Excellent communication, negotiation, and presentation skills
Preferred
Expertise in consumer-to-business payments or adjacent payment ecosystems preferred
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
5001-10000 employees
H1B Sponsorship
Western Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (86)
2023 (101)
2022 (62)
2021 (90)
2020 (102)
Funding
Current Stage
Public CompanyTotal Funding
$800M2026-01-09Post Ipo Debt· $800M
2006-10-02IPO
Leadership Team
Nicolas Levi
Regional Vice President Middle East Afghanistan Pakistan
Ashutosh Shinde
Head - Technology Engineering Center (India)
Recent News
Fintechnews Middle East
2026-02-02
TechAfrica News
2026-02-02
The Motley Fool
2026-01-24
Company data provided by crunchbase