The Ascendancy Group · 11 hours ago
IT Administrator
Virginia Beach, VA
Full-time
Onsite
Entry, Mid Level
2+ years expThe Ascendancy Group (TAG) is dedicated to providing unparalleled technical, service, and training-based solutions for special operations forces and the Intelligence Community. As an IT Administrator, you will manage various IT tasks, ensuring operational support and compliance with security policies for both local and remote users.
Information TechnologySecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Perform change management, media protection, incident response, auditing and logging in accordance with Cybersecurity Maturity Model Certification (CMMC)-compliant System Security Plan (SSP) policies and procedures
Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment
Diagnose and resolve unique, nonrecurring issues associated with application software and operating systems quickly and efficiently in coordination with TAG’s outsourced IT provider as needed
Install and support PC, laptop, tablet, and mobile hardware and software
Provide daily support to office employees on laptops, software, Zoom meetings, Teams meetings, conference room equipment, printers, and IP phones
Manage asset inventory and coordinate logistics
Document procedures, standards, best practices, configurations, settings, installation sequences, and back-out instructions
Participate in hardware and software reviews and recommend purchases
Other duties as assigned
Qualification
Required
The ability to obtain and maintain a US Government SECRET security clearance is required
Bachelor's degree (Computer Science, Information Systems, Information Technology, Cyber Security, or a related field); Associates degree and 2+ years experience; No degree and 4+ years experience
Proficiency with Windows 11 and Office 365 administration, working knowledge of Office 365 and cloud technologies, solid understanding of networking, TCP/IP, DNS, and WINS
Must possess critical thinking, excellent software/hardware troubleshooting skills, and professional communication and interpersonal skills
Preferred
Working knowledge of Asset Tiger asset management software a plus
Certifications a plus
Company
The Ascendancy Group
The Ascendancy Group specializes in intelligence community, federal law enforcement, and special operations support
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase