Intuit · 10 hours ago
Principal Business Analyst, Intuit Academy
San Diego, CA
Full-time
Onsite
Lead/Staff
$206K/yr - $280K/yr
8+ years expIntuit is a global financial technology platform that aims to empower prosperity for its customers. The Principal Business Analyst will lead the Intuit Academy team in designing and scaling impactful learning experiences for customer-facing teams, utilizing expertise in skills-based learning strategy and AI technologies to enhance workforce readiness.
AccountingFinancial ServicesFinTechPaaSSoftware
Responsibilities
Develop experimentation frameworks to test new learning modalities, technologies, and experience designs—defining hypotheses, success criteria, and learning metrics
Partner with Data Science to assess effectiveness of AI-powered simulation assessments, adaptive learning, micro-learning, and content personalization during data driven experiments
Elevate E2E training quality from training requirement gathering, content creation, testing, training assignment to deliver best in class learning content to 60K learners
Establish Intuit wide CoE showcasing the cutting edge work in Intuit Academy in content generation, content management, training delivery and learning experiences
Provide a holistic best practices/ guiding principles on how E2E L&D life cycle needs to be from learning requirement gathering to content creation to training delivery to training effectiveness
Standardize learning experience / content quality across all EN learning offerings including Intuit Academy External, Internal, Mailchimp Academy
Serve as a trusted advisor and strategic thought partner to business leaders, connecting insights from research, experimentation, and learner data to organizational needs
Lead ongoing market research on L&D best practices, learning science, and workforce capability trends to inform strategy and ensure Intuit remains an industry leader in skills-based development
Explore and evaluate emerging AI tools to enhance content creation, delivery, and continuous improvement
Partner closely with Product, Operations, Engineering, Data Science, Talent Development and other cross-functional teams to integrate skills-first learning into the full employee lifecycle—from recruiting to onboarding to continuous development
Influence stakeholders through clear, data-backed storytelling that guides decision-making across teams
Qualification
Required
8+ years of experience in Learning Technology, Customer Success, Enablement or related fields; experience in global customer-facing environments strongly preferred
Demonstrated expertise in learning research, experimentation, and synthesizing external best practices into actionable strategy
Strong analytical skills with the ability to define KPIs, measure program impact, and link learning outcomes (e.g., Kirkpatrick) to business results
Experience working with or developing skills taxonomies, skills-based learning models, and data-informed capability frameworks
Knowledge of learning technologies and LMS platforms
Familiarity with next-generation and AI-enabled learning experiences—including simulation-based assessments, gamification, adaptive learning, and micro-learning formats
Strong cross-functional partnership skills with the ability to influence leaders and collaborate effectively across Operations, Data Science, Engineering, Talent Development, and other teams
Exceptional communication skills with the ability to simplify complexity, present insights clearly, and drive consensus
Experience with Agile methodologies
Prior experience in Product, Learning and Development, Ed Tech
Benefits
Cash bonus
Equity rewards
Benefits
Company
Intuit
Intuit provides financial software solutions to empower individuals and businesses.
10001+ employees
H1B Sponsorship
Intuit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$8.52BKey Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M
Leadership Team
Sasan Goodarzi
Chief Executive Officer
Alex Balazs
Chief Technology Officer
Recent News
Benzinga.com
2026-02-04
2026-02-03
Company data provided by crunchbase