Adobe · 8 hours ago
Digital Employee Experience Analyst
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$84K/yr - $175K/yr
4+ years expAdobe is a company focused on changing the world through digital experiences, empowering individuals and organizations to create exceptional digital content. They are seeking a Digital Employee Experience Analyst to enhance employee interactions with workplace technology by utilizing Nexthink and experience analytics to improve digital experiences and drive engagement.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Administer Nexthink modules, dashboards, campaigns, investigations, and automated remediations
Build experience scorecards aligned to organizational priorities
Create visualizations, alerts, and reports that translate telemetry into actionable insights
Ensure data quality, tagging accuracy, and proper configuration across hardware, OS, and applications
Analyze performance, stability, sentiment, and behavior patterns to identify trends and root causes
Combine quantitative and qualitative signals to understand true employee impact
Translate complex technical findings into clear, compelling narratives for leadership and engineering teams
Form hypotheses, test improvements, and measure effects on experience scores
Understand employee behaviors, work styles, and friction patterns to recommend improvements
Partner with support, engineering, cybersecurity, and product teams to design user‑focused solutions
Use Nexthink to support surveys, feedback loops, and engagement strategies
Advocate for end‑users by ensuring technical decisions reflect human experience implications
Participate in incident analysis to assess user impact
Monitor technology performance trends to proactively reduce friction and prevent recurring issues
Support DEX roadmap initiatives to expand automation, maturity, and long‑term capability
Qualification
Required
1-2 years of hands-on experience with Nexthink (administration, investigations, dashboards, campaigns, automated remediation, scoring)
4-10 years of exp within a Data Analysis role
Solid understanding of Windows and/or macOS environments and endpoint performance metrics
Strong analytical skills working with large datasets
Ability to translate complex data into simple, human-centered insights
Superb communication and collaboration skills
Passion for user empathy and understanding digital behaviors
Supported organizations with 15k+ devices
Preferred
2+ years in DEX, EUC/endpoint engineering, IT operations, or related fields
Scripting experience (PowerShell, Python)
Familiarity with ITSM/ITIL practices
Experience with telemetry, observability, or experience-measurement platforms
Knowledge of survey development or UX research
Benefits
Annual Incentive Plan (AIP)
Long-term incentives in the form of a new hire equity award
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
10001+ employees
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Leadership Team
Shantanu Narayen
CEO
Dan Durn
Chief Financial Officer
Recent News
Small Business Trends
2026-02-03
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2026-02-03
Company data provided by crunchbase