Programs Support Specialist jobs in United States
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C2 Global Professional Services, LLC · 16 hours ago

Programs Support Specialist

C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services. The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and technical support for workforce customers within the Special Programs Department.

Management Consulting

Responsibilities

Reviews and examines compliance reports to ensure alignment with program requirements
Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer’s original case file
Participates in customer hearings and submits relevant documentation to appropriate parties
Seeks out new ways to improve workforce services to meet labor market needs
Performs other related duties as assigned

Qualification

Workforce developmentWord processingSpreadsheet technologyCustomer serviceProblem-solvingStrategy developmentBilingual (English/Spanish)Interpersonal skillsOrganizational skillsDetail orientedVerbal communicationWritten communicationRelationship building

Required

Knowledge of workforce development
Knowledge of word processing, spreadsheet, technology, and computer skills
Exceptional customer service and interpersonal skills
Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented
Excellent verbal and written communication skills, to include documentation
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public
Ability to develop strategies and solutions
High School Diploma or GED required
Valid driver's license and proof of insurance with safe driving record

Preferred

One year of relevant experience preferred
Bilingual in English and Spanish strongly preferred

Benefits

Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 100% Employer Match up to 6% of individual contributions
Dental
Vision
Life Insurance
Short and Long Term Disability
Pet Insurance

Company

C2 Global Professional Services, LLC

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C2 GPS was founded to offer a viable, and now successfully proven, alternative to what is available in terms of service providers.

Funding

Current Stage
Late Stage

Leadership Team

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Chakib C.
President/CEO
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Patrick Mele
Chief Financial Officer
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Company data provided by crunchbase