Enablon Support Specialist with Certification jobs in United States
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HireX Feed · 3 hours ago

Enablon Support Specialist with Certification

HireX Feed is seeking an Enablon Support Specialist who provides technical and functional support for the Enablon platform. This role is responsible for ensuring smooth system operation, resolving user issues, and helping organizations maintain compliance and efficiency.

Information Technology & Services
Hiring Manager
Kartik Sana
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Responsibilities

User Support & Incident Management
Handle Level 2 & Level 3 support requests (complex issues beyond basic troubleshooting)
Respond to user queries, resolve incidents, and escalate when needed
Monitor error messages and system alerts to ensure stability
System Administration
Manage user access requests and permissions
Perform periodic validation of active clients and system configurations
Ensure smooth deployment of updates and patches
Reporting & Monitoring
Track and report on system performance and data completeness
Prepare weekly/monthly KPI reports for management
Participate in regular review meetings to discuss system health and improvements
Collaboration
Work closely with IT teams, business users, and Enablon consultants
Support training sessions and documentation for end-users
Assist in audits and compliance checks related to EHS and sustainability data

Qualification

Enablon modulesEHS processesRisk managementSustainability processesTroubleshooting

Required

Experience with Enablon modules (IMS, Audit, Builder, Shared Functions)
Strong understanding of EHS, risk, and sustainability processes
Ability to troubleshoot and resolve system issues

Company

HireX Feed

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Funding

Current Stage
Growth Stage
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