Accenture · 9 hours ago
Cloud Solution Architect for D365 6108444
Albany, New York Metropolitan Area
Full-time
Onsite
Senior Level, Lead/Staff
$60/hr - $70/hr
9+ years expAccenture is a leading global professional services company, and they are seeking a Cloud Solution Architect for D365 to drive business transformation for their clients. The role involves supporting customers through technical engagements, optimizing their Dynamics 365 and Power Platform implementations, and providing actionable recommendations to improve system reliability and performance.
Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing
No H1B
Responsibilities
The Cloud Solution Architect for D365 will support customers through focused technical engagements aimed at improving the health, performance, and success of their Dynamics 365 and Power Platform implementations
Combines deep technical expertise across Dynamics 365 Customer Engagement: Dynamics 365 Sales, Service, and Field Service, Microsoft Dataverse, and the broader Power Platform with strong consulting skills to educate customers, guide solution architecture, and proactively assess their environments
Leverage product knowledge, administration experience, and training delivery capability to help customers optimize, and modernize their Dynamics 365 solutions
The ability to assess Dynamics 365 applications, integrations, governance processes, and platform configurations end‑to‑end, identifying risks, aligning implementations to best practices, and delivering clear, actionable recommendations that improve system reliability, health, performance, and long‑term maintainability
Collaborate with customer stakeholders and internal teams, strengthen platform configuration, and support customer success through repeatable, high‑quality service delivery
Assess customer Dynamics 365 Customer Engagement and Power Platform implementations across architecture, configuration, integrations, and environment setup
Ability to assess Dynamics 365 and Power Platform security and access models, including security roles, Business Units, teams, and user permissions
Evaluate the effectiveness of customer health, operational processes and environment administration practices
Conduct in‑depth technical analysis of Dynamics 365 Customer Engagement apps, Dataverse structures, and app configuration
Review and enhance customer solution quality by contributing feedback to offering, validating implementation patterns, and strengthening application health through best‑practice guidance
Identify risks, blockers, misconfigurations, and performance issues across D365 Customer Engagement infrastructure, customizations (plugins, workflows, JavaScript, C#), data models, integrations, and overall environment health
Recommend improvements aligned with Microsoft best practices for Dynamics 365, Dataverse, Power Apps, Power Automate, platform governance, ALM processes, and enterprise CRM modernization
Deliver professional, customer‑facing documentation summarizing health assessment findings, environment configuration reviews, and recommended next steps for long‑term platform success
Qualification
Required
Minimum 9 years of work exp
Ability to assess Dynamics 365 applications, integrations, governance processes, and platform configurations end to end, identifying risks, aligning implementations to best practices, and delivering clear, actionable recommendations that improve system reliability, health, performance, and long term maintainability
Preferred
Dynamics 365 Sales
Dynamics 365 Customer Service
Dynamics 365 Field Service
Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform
Dataverse
Power Apps
Power Automate
Power Platform admin center
Model Driven app Administration, Customization and Integration experience
Proven ability to assess and design effective Major Incident Response Plans MIRPs that align with operational SLAs and business risk tolerances
Experience in business continuity planning, incident response coordination, and process maturity assessments
Excellent communication and documentation skills for technical and executive stakeholders
Background in technical consulting or assessment-based delivery engagements
Benefits
Medical
Dental
Vision
Long-term disability coverage
A 401(k) plan
Paid time off
Company
Accenture
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6MKey Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO
Leadership Team
Jeff Laue
CEO and Senior Managing Director of Accenture Digital Inside Sales
Aditya Tandon
Intelligent Automation Canada Lead
Recent News
2026-02-03
Mexico Business
2026-02-03
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