The Catholic University of America · 9 hours ago
Assistant Director of Operations
Washington, DC
Full-time
Onsite
Lead/Staff, Director/Executive
$60K/yr - $64K/yr
1+ years expThe Catholic University of America is seeking an Assistant Director of Operations for the Edward J. Pryzbyla University Center. This role involves overseeing building operations, managing event support, and supervising student staff while ensuring a safe and efficient environment for university functions.
EducationHigher Education
Responsibilities
Manage space and operations
Conduct daily walking inspections of all areas of the Edward J. Pryzbyla University Center
Document deficiencies and anomalies (e.g. wall/floor damage, broken/dirty furniture, insufficient cleaning, other unusual circumstances) and direct to appropriate resource for corrective action
Maintain safe, organized, and uncluttered storage spaces and ensure that all ECS staff (professional and students) are aware of storage locations and inventory
Maintain required facility egress by ensuring exits are not impeded or otherwise inaccessible
Track condition of floors (including carpeting), all furniture, walls, windows, doors, and all other building components and make recommendations for repair/replacement when needed
Receive and respond to concerns raised by building tenants and guests
Ensure a safe environment for all guests at all times, utilizing other university resources when appropriate
Act as back-up to the building administrator, making decisions on behalf of administrator in their absence and/or when requested
Prior to events, ensure Pryzbyla event spaces are ready for use, including furniture arrangements, a/v systems and equipment, lighting, climate control, and life safety
Engage with event planners and other ECS team members to better understand space requests and needs in order to improve efficiency and minimize confusion and last minute changes
Respond to client needs related to the Pryzbyla Center
With other ECS team members, establish Pryzbyla Center hours of operation, including special circumstances. Arrange for hours to be prominently posted at building entrances and communicated in advance to building tenants
Make recommendations for improving the appearance, feel, function, and safety of the Pryzbyla Center, seeking also to maximize revenue generation and appeal to both internal and external guests
Serve as departmental resource for a/v and other technical requests
Develop network for support of requests beyond the scope of campus resources
Develop and maintain pricing structure for a/v and other technical needs and establish and apply accurate billing
Consult with Technical Services and other university resources to provide sound advice and service to clients who request a/v and other technical services for their events
Become and remain knowledgeable about current trends and emerging technologies; make recommendations for improving services offered in the Pryzbyla Center and other campus venues
In collaboration with other ECS team members, recruit, hire, train, and supervise student staff working in support of events in and the operation of the Pryzbyla Center
As a member of the ECS team, make recommendations for student staff promotions and/or assignments, with a goal of placing them in the best positions to be successful
In coordination with Technology Services and Public Safety, establish and maintain schedules for electronically controlled Pryzbyla Center access points
Report to Public Safety any anomalies regarding security of the Pryzbyla Center
Ensure proper working condition of 'panic buttons' at the Information Desk and ECS main office, and ensure that appropriate staff are trained on when and how to utilize these resources
Coordinate (with Facilities) regularly scheduled fire alarm system tests. Be aware of building occupant mustering locations and assist in disseminating information to patrons
Alert Pryzbyla Center tenants to unusual activities or events that have potential to disrupt the normal operation of the building
Establish and maintain building hours of operation, communicating with other university staff for locking/unlocking; post hours at all entrances and ensure all are up-to-date
Serve as primary steward of all Pryzbyla furniture, fixtures, and equipment (FF&E)
Ensure all equipment (tables, chairs, staging, podiums, flags, sign holders) is in good repair; remove damaged items from public, and take appropriate action to repair/replace
Track expected life of FF&E, making recommendations for replacement, including quantities and anticipated cost of replacement
Qualification
Required
Bachelor's degree and one to two (1-2) years related professional experience in a college or university, non-profit organization or other program related entity
Graduate assistant experience may be considered
Possession of current and valid U.S. driver's license appropriate to the type of university vehicle and an acceptable Motor Vehicle Driving Record (MVR) as stipulated in the Vehicle Guidelines and Procedures Manual administered through the office of Environmental Health and Safety
Annual clearance of MVR check through the Office of Environmental Health and Safety
Ability to work with a diverse array of clients
Ability to plan, organize and manage events and activities with a high level of service
Ability to communicate effectively both verbally and in writing
Strong interpersonal skills and ability to deal effectively with the public
Knowledge of and commitment to the principles of student development theories and desired learning outcomes
Ability to analyze and solve problems, draw valid conclusions and develop alternate recommendations
Ability to instruct, train and supervise the work of student employees
Ability and willingness to work collegially and collaboratively with other campus departments and entities
Ability to safely connect, use, store, and transport audio visual equipment
Ability to achieve assigned objectives within budget and desired timeframes
Knowledge of Microsoft Office applications and ability to learn and use university scheduling software system (25 Live, IRIS Coordinator, Social Tables)
Expected to engage in programs that support the mission of the Division of Student Affairs and contribute positively to the growth and development of students
A sustained commitment to serve the needs of students
Preferred
Supervisory experience and knowledge of student unions, conference services, and/or meeting planning strongly preferred
Involvement in National Association of Campus Activities (NACA), Association of College Unions International (ACUI), or other professional organizations and demonstrated desire for professional growth preferred
Knowledge of and experience working with audiovisual equipment, including knowledge of and ability to manage video conferencing software (Zoom, Google Meet, etc.)
Knowledge of and experience working with various scheduling, conference and event management software programs
Company
The Catholic University of America
The Catholic University of America allows students easy access to a wide range of educational, cultural, and political opportunities.
501-1000 employees
H1B Sponsorship
The Catholic University of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (28)
2023 (36)
2022 (23)
2021 (11)
2020 (22)
Funding
Current Stage
Late StageTotal Funding
$1.13MKey Investors
Lilly Endowment
2023-10-31Grant· $1.13M
Leadership Team
Matthew Pizzirusso
Club Soccer Vice President & Co Founder
Cherise Carpenter, MSN, CRNP
Director, Undergraduate Clinical Partnerships and Placements
Recent News
The Catholic University of America
2025-11-15
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