TeamDynamix · 5 hours ago
Knowledge and Learning Content Specialist
United States
Full-time
Remote
Mid Level
$60K/yr - $120K/yr
3+ years expTeamDynamix is seeking a creative, detail-oriented, and technically savvy Knowledge and Learning Content Specialist to join our growing team. In this role, you will help design, develop, and maintain high-quality learning and knowledge content that supports both customers and internal teams.
EducationEnterpriseGovernmentHealth CareHigher EducationInformation ServicesInformation TechnologyIT ManagementSoftware
Responsibilities
Design, develop, and maintain engaging eLearning courses and training materials within the Learning Management System (LMS)
Create and update product documentation, user guides, job aids, assessments, and instructional content
Build and maintain high-quality knowledge base articles to support internal teams and self-service initiatives
Collaborate closely with Client Services on self-service and online support strategy, including the Client Portal, Knowledge Base, Q&A, and Chatbot
Stay ahead of product updates and ensure learning and knowledge content remains current with release schedules
Assist with video creation and editing for product demonstrations, training sessions, and instructional content
Manage content development projects from planning through delivery, working with subject matter experts and external partners as needed
Advocate for and contribute to strong knowledge management processes and best practices
Communicate effectively with cross-functional teams, leadership, and stakeholders in a professional and collaborative manner
Ensure all work aligns with company policies, procedures, and quality standards
Qualification
Required
Bachelor's degree in a related field or equivalent experience
3+ years of experience in learning content development, knowledge management, instructional design, or technical documentation
Hands-on experience with LMS platforms such as Continu, Talent, Canvas, Docebo, Blackboard Learn, Skillsoft, or Moodle
Experience using knowledge management tools and best practices
Strong technical aptitude with the ability to learn and communicate complex software concepts, including integrations
Excellent technical writing and content organization skills
Experience creating engaging eLearning materials and instructional resources
Ability to manage multiple projects while meeting deadlines and quality standards
Collaborative, proactive, and curious with a passion for continuous learning
Preferred
Instructional design certifications such as ATD, CDOL, or similar
KCS Certification, Certified Knowledge Manager (CKM), or CPTC
Video editing experience using tools such as Camtasia, Panopto, or similar platforms
Experience with Knowledge-Centered Service (KCS) methodologies
Vendor or outsourced content management experience
Benefits
Comprehensive health insurance plans.
Wellness programs that promote physical and mental well-being.
Traditional and Roth 401(k) savings options with company match.
Remote-first with flexible working hours.
Prioritized work-life balance, with 15 observed days off in addition to PTO.
Family-friendly policies including paid parental leave.
Paid life insurance, short-term, and long-term disability insurance.
Regular acknowledgement of achievements with recognition programs.
Counseling services and resources for personal and professional challenges.
Transparent communication about company goals, strategy, and performance.
Regular feedback sessions and performance reviews.
Anti-bias and anti-harassment training programs.
Trust and autonomy in decision-making within your role.
Work environment that encourages you to be your authentic self.
Company
TeamDynamix
TeamDynamix is a SaaS company that offers process consulting, and managed and implementation services.
51-200 employees
H1B Sponsorship
TeamDynamix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Level Equity ManagementK1 Investment Management
2022-12-21Secondary Market
2017-11-20Undisclosed
2015-02-24Private Equity
Leadership Team
Andrew Graf
Chief Product Officer & Co-Founder
Lucia Marchese
Chief Marketing Officer
Recent News
Business Wire
2025-10-27
Company data provided by crunchbase