Atrium · 10 hours ago
Collections Specialist - 160048
Atrium is a fast-growing health and wellness brand focused on improving lives through innovative products. They are seeking a Collections Specialist to manage delinquent accounts, solicit payments, and maintain accurate records of collection efforts while coordinating with internal departments to resolve outstanding balances.
Real Estate
Responsibilities
Locate and notify customers of overdue accounts via mail, phone, or in-person visits
Receive payments and post amounts to customer accounts
Prepare statements for the credit department if customers fail to respond
Initiate repossession proceedings or service disconnection when necessary
Keep detailed records of collection activities and account status
Arrange for debt repayment or establish repayment schedules based on customer financial situations
Advise customers on necessary actions and strategies for debt repayment
Answer customer questions regarding account issues
Confer with customers to determine reasons for overdue payments and review contract terms
Qualification
Required
Minimum of 2 years of experience in collections, accounts receivable, or related field
Proficiency in accounting software (e.g., SAP, Microsoft Excel, Microsoft Office)
Strong communication and negotiation skills
Attention to detail and organizational skills
High school diploma or equivalent is required
Preferred
Experience in the health/wellness or consumer products industry
Familiarity with local and state pay transparency and employment laws
Associate's or Bachelor's degree in Business, Finance, or a related field is preferred
Benefits
Healthcare plans.
Discount programs.
Paid time off.