RTX · 5 hours ago
Associate Director, Enterprise Services Customs Operations Lead (REMOTE)
RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. The Associate Director, Enterprise Services Customs Operations Lead position is responsible for engaging with RTX business process leaders to design the future customs operations processes for the Company, ensuring alignment and consistency across multiple business units.
AerospaceManufacturingSecuritySensorTelecommunications
Responsibilities
Collaborate with the Business Unit (BU) global trade and customs leads to develop and coordinate an overall approach for customs operations processes across multiple BUs, ensuring alignment and consistency in processes and practices
Support the design of a customs operations approach that enables RTX to operate with more common, collaborative, and interoperable processes & systems
Drive alignment across customs areas, including appropriate connectivity to the upstream and downstream processes to achieve the overall oneRTX: PST objective
Influence key decision-makers on critical system design choices for customs operations, providing expert guidance to shape RTX’s overall approach to customs operations
Engage with RTX’s system integration partner, supporting system blueprint and design sessions to ensure the customs operations processes are fully integrated with broader systems and tools
Partner with RTX Business Units, Enterprise Services and Corporate Functions on development of future state process improvements
Travel ~ 25%-40%, primarily to Richardson, TX and other major RTX US sites (Farmington, CT; Cedar Rapids, IA; and Charlotte, NC)
Qualification
Required
Minimum 12+ years' relevant experience in U.S. Customs and a degree in Business Administration, Technology or related discipline or equivalent combination of related work experience and schooling
Strong working knowledge of U.S. and International Government Global Trade / Customs laws and regulations, policies, processes, and programs
Experience with SAP, MS PowerPoint, Word, and Excel and other applicable software
Licensed Customs Broker
Preferred
Prior ERP system implementation experience, preferably with S4Hana
The ability to: Lead and manage change under the oneRTX vision of improving collaboration, commonality, and interoperability
Work effectively in a matrix and team environment and collaborate across lines of business and functions. Clearly communicate across all levels of the organization, including executive leadership
Influence others' acceptance of new approaches and ways of working together, while remaining open to new concepts, practices, and approaches
Work productively and track progress in a fast-paced, demanding environment - both virtually and in-person. Concurrently advance multiple projects and priorities
Ability to travel 25-40%
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Company
RTX
RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.
Funding
Current Stage
Public CompanyTotal Funding
$3.2MKey Investors
LIFT Ecosystem Accelerator
2024-02-22Grant· $0.2M
2019-06-09Acquired
2010-01-14Grant· $3M
Leadership Team
Recent News
2026-02-02
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