Titan America · 5 hours ago
Program Manager
Silver Spring, MD
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expTitan Technologies is seeking a Program Manager to lead enterprise network and IT operations supporting large, distributed environments. The Program Manager is accountable for overall performance, governance, staffing, service quality, and operational continuity across all supported services.
Real Estate
Responsibilities
Provide full accountability for delivery of enterprise network services supporting large, geographically distributed environments
Lead and coordinate teams delivering 24x7 operations across multiple technical and operational functions
Ensure adherence to service levels, operational requirements, and performance objectives
Oversee incident escalation, outage coordination, and service restoration activities
Lead transition, steady-state operations, and continuity planning
Establish and maintain governance, risk management, and quality assurance processes
Manage staffing levels, coverage models, and skill alignment to meet operational demands
Develop and deliver executive-level reports, dashboards, and performance briefings
Drive continuous improvement and operational efficiency initiatives
Qualification
Required
PMP certification required
10+ years of experience managing enterprise IT or network services, including: + 5+ years supporting distributed environments with more than 100 locations + Oversight of 24x7 operational services + Leadership of multi-disciplinary teams of more than 40 personnel
Demonstrated experience managing SLA-driven environments
Strong leadership, decision-making, and communication skills
ITIL 4 Foundation certification required
Bachelor's degree in Information Technology, Engineering, Business, or a related field
Company
Titan America
Titan America is a manufacturing and materials company that produces a broad range of construction aggregates and heavy building materials.
1001-5000 employees
H1B Sponsorship
Titan America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (1)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-02-07IPO
Leadership Team
Bill Zarkalis
President & Chief Executive Officer, Titan America LLC
Recent News
2026-01-12
2026-01-09
Company data provided by crunchbase