University of Missouri Health Care · 2 hours ago
Patient Financial Advocate
Columbia, MO
Full-time
Onsite
Entry, Mid Level
$19.15/hr - $30.23/hrUniversity of Missouri Health Care is looking for a compassionate, detail-oriented individual to join their Financial Counseling Services team. The role involves assisting patients in navigating healthcare costs, connecting them with financial resources, and ensuring they receive necessary care without stress.
Health CareHospitalMedical
Responsibilities
Provide consumers and patients with price estimates for potential or scheduled services
Screen and enroll patients in applicable state and federal health insurance plans and assistance programs available such as Missouri Medicaid, Show Me Healthy Woman, etc
Determine the level of patient liability by using appropriate systems, data, and clinical staff and physicians as necessary to advise patients on financial obligations to secure prepayment for care
Interview and screen patients at the bedside and via phone for scheduled and unscheduled admissions which includes multiple facility support across the health system
Inform patients of MU Health’s Financial Assistance program. Screen and approve the application as appropriate
Maintain adequate and current knowledge of State of Missouri Medicaid programs and qualifiers
Work closely with outside agencies and departments such as the State of Missouri Family Support Division, any partnered vendors, and all internal clinical departments
May complete unit/department-specific duties and expectations as outlined in department documents
Qualification
Required
Compassionate and detail-oriented individual
Ability to help others navigate the complexities of healthcare costs
Passion for reducing barriers to healthcare
Proactive advocate who excels at connecting patients with financial resources
Ability to break down complex information
Passion for guiding individuals through financial assistance programs
Desire to make a real impact in patients' lives
Provide consumers and patients with price estimates for potential or scheduled services
Screen and enroll patients in applicable state and federal health insurance plans and assistance programs
Determine the level of patient liability using appropriate systems, data, and clinical staff
Interview and screen patients at the bedside and via phone for scheduled and unscheduled admissions
Inform patients of MU Health's Financial Assistance program and screen and approve applications
Maintain adequate and current knowledge of State of Missouri Medicaid programs and qualifiers
Work closely with outside agencies and departments
Complete unit/department-specific duties and expectations as outlined in department documents
Preferred
Bachelor's degree
Experience with state health insurance programs
Additional License/certification Requirements As Determined By The Hiring Department
Benefits
Health, vision and dental insurance coverage starting day one
Generous paid leave and paid time off, including nine holidays
Multiple retirement options, including 100% matching up to 8% and full vesting in three years
Tuition assistance for employees (75%) and immediate family members (50%)
Discounts on cell phone plans, rental cars, gyms, hotels and more
Company
University of Missouri Health Care
As part of the state’s premier academic medical center, University of Missouri Health Care offers a full spectrum of care, ranging from primary care to highly specialized, multidisciplinary treatment for patients with the most severe illnesses and injuries.
Founded in 1839
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Missouri Department of Economic Development
2023-04-03Grant
Leadership Team
Ric Ransom
Chief Executive Officer
Dustin Thomas
Chief Financial Officer
Recent News
News-Medical.Net
2025-12-19
Press Telegram
2025-11-14
2025-09-12
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