Netflix · 9 hours ago
Senior Research Program Manager - Custom Quantitative Research
Los Gatos, CA
Full-time
Onsite
Senior Level
7+ years expNetflix is on a mission to entertain the world, and they are seeking a seasoned Research Program Manager with quantitative expertise to join their Custom Research Operations Pod. This role involves partnering with Researchers, Analysts, and external vendors to manage quantitative research projects from inception to execution, ensuring operational excellence in primary research to inform Netflix's global strategy.
Digital EntertainmentMedia and EntertainmentTVVideo Streaming
Responsibilities
Partner closely with Researchers, Analysts and external vendors (e.g., survey programmers, panel providers) to ensure seamless quantitative project execution
Work with peers to define realistic research objectives, assess feasibility, and create detailed project plans, timelines, and sampling strategies
Review and optimize survey instruments for clarity, logic, and data quality; oversee testing and troubleshooting of survey links
Develop and refine sampling plans to ensure target audience representation; oversee fieldwork progress, monitor response rates, and address any operational issues
Implement rigorous data quality checks, monitor for fraud or bias, and ensure all research activities adhere to privacy, governance, and compliance standards
Source, onboard, and manage external vendors; negotiate contracts and manage relationships to ensure high-quality, cost-effective deliverables
Proactively manage project budgets and timelines, anticipating risks and solving problems to keep projects on track
Identify opportunities to streamline research operations, improve efficiency, and introduce new tools or methodologies to elevate the impact of research
Maintain comprehensive project documentation and provide regular updates to stakeholders on project status, risks, and outcomes
Qualification
Required
7+ years in program or project management, with focused experience in quantitative research operations or a related technical field, collaborating closely with researchers and/or vendors
Professional experience with quantitative research tools, survey and programming platforms (e.g., Forsta), data visualization tools, and program management software (e.g., Airtable)
Foundational understanding of research quality principles, including sampling, panel health, data integrity, statistical concepts, research design, and data management
Experience in project management methodologies, documentation frameworks, and research toolsets; adept at managing multiple priorities and meeting deadlines in a dynamic environment
Strong written and verbal communication skills, with the ability to collaborate effectively across cross-functional teams, stakeholders, and external partners
Pragmatic problem solver with a passion for identifying areas of improvement, finding the right solutions, and driving innovation within research operations
Demonstrated interest in leveraging AI, automation, and emerging technologies to make research operations more scalable, efficient, and intelligent
Comfortable working across global time zones and adapting to the needs of diverse teams and partners
Passion to dive into details and remain hands-on to ensure project success
Ability to make sound, contextualized decisions independently, while knowing when to escalate issues or seek input
Benefits
Health Plans
Mental Health support
A 401(k) Retirement Plan with employer match
Stock Option Program
Disability Programs
Health Savings and Flexible Spending Accounts
Family-forming benefits
Life and Serious Injury Benefits
Paid leave of absence programs
Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off
Full-time salaried employees are immediately entitled to flexible time off
Company
Netflix
Netflix is an online streaming platform that enables users to watch TV shows and movies.
10001+ employees
H1B Sponsorship
Netflix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (310)
2024 (309)
2023 (191)
2022 (261)
2021 (268)
2020 (225)
Funding
Current Stage
Public CompanyTotal Funding
$72.11BKey Investors
Wells FargoTCVGroupe Arnault
2025-12-05Post Ipo Debt· $67.2B
2024-08-01Post Ipo Debt· $1.8B
2018-05-05Post Ipo Debt· $2.67M
Leadership Team
Gregory Peters
Co-CEO
Ted Sarandos
Co-CEO
Recent News
2026-02-03
Company data provided by crunchbase