CDL Field Auditor - Administrative Officer 1 jobs in United States
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NEOGOV · 5 hours ago

CDL Field Auditor - Administrative Officer 1

NEOGOV is seeking a CDL Field Auditor for the Bureau of Driver Licensing. The role involves conducting audits of CDL Third-Party Testers and Examiners to ensure compliance with testing laws and regulations, while also addressing and investigating customer complaints.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Conduct both covert and overt audits of various CDL Third-Party Testers and Examiners within a designated geographic area
Monitor the performance of CDL Third-Party Testers and Examiners by utilizing the CSTIMS application to identify trends and patterns
Track and document audit details for all CDL Third-Party Testers and their examiners in your area, reporting this information directly to the CDL Third-Party Compliance Manager
Conduct field audits to verify adherence to relevant testing laws and regulations, as well as contractual obligations
Address minor contractual issues with the tester or examiner on-site and record these concerns in their respective files
Escalate significant issues to the CDL Third-Party Compliance Manager for further investigation
Prepare and submit detailed reports after each audit that outline the findings, any actions taken, and recommendations for further actions to the CDL Third-Party Compliance Manager
Investigate customer complaints regarding CDL Third-Party testers and examiners within your area of responsibility, taking appropriate actions as necessary to resolve these issues

Qualification

Class A CDLOffice management experienceCSTIMS applicationAudit skillsReport writingCommunication skillsProblem-solving skills

Required

Two years of experience in varied office management or staff work; and bachelor's degree; or any equivalent combination of experience and training
You must possess a valid Class A Commercial Driver's License with N and P endorsements and with E, L, N, O, and Z restrictions removed
You must be able to perform essential job functions
This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment

Benefits

Health coverage, vision, dental, and wellness programs.
Multiple retirement and investment plan options.
Paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays.
Flexible work schedules and work-from-home opportunities.
Opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Special employee-only discounts and rates on a variety of services and memberships.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase