USAJOBS · 15 hours ago
Systems and Procedures Analyst
Austin, Texas, USA
Full-time
Onsite
Entry, Mid Level
$52K/yr - $52K/yr
1+ years expUSAJOBS is seeking a Systems and Procedures Analyst to join their team at the VA Financial Services Center in Austin, TX. The role involves reviewing payroll reports, troubleshooting issues, and providing guidance for resolving functional and technical incidents related to payroll processing.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Performs reviews of payroll reports out of DCPS, RSD/ EOS Thinclient, and HRsmart, researching policies, procedures, knowledge bases, and reference materials for functional and technical incidents to provide guidance for resolving the issue or for the incumbent to resolve the issue
Performs as an analyst in major FSC and VA projects, including, but not limited to planning and deployment of upgrades or new systems that relate to those above
Troubleshoots issues in critical or emergency situations, such as the transmission of missing time reports to DFAS
Documents the technical details for each issue on the report line item for further review of management to determine if a system change is warranted
Qualification
Required
Applicants must have completed all the requirements for a bachelor's degree in a curriculum that is qualifying for the position to be filled and must submit proof from their educational institution that they meet one of the criteria listed below
Applicants must have a grade-point average of: 3.0 or higher out of a possible 4.0 (B or better) as recorded on their official transcript
Applicants must be in the upper third of the graduating class in the college
Applicants must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization
Specialized experience is defined as customer service skills and experience serving as a mentor and/or subject matter expert in financial systems within a call center environment
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education or superior academic achievement
Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond a 4-year course of study leading to a bachelor's degree
For the GS-09 level: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization
Specialized experience is defined as call center and customer service experience, with background in federal regulations/policies, financial accounting concepts and transactions; and experience in mentoring, resolving complex problems, and developing solutions with minimal supervision
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related
Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond 1 full year of graduate level education or superior academic achievement
A transcript must be submitted with your application if you are basing all or part of your qualifications on education
Transcripts are required if you are basing any of your qualifications on education or combination
You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Acceptable form(s) of identification will be required to complete pre-employment requirements
As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
You will be rated on the following Competencies for this position: Accountability, Arithmetic/Mathematical Reasoning, Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reasoning, Self-Management, Stress Tolerance, Teamwork
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations
A full year of work is considered to be 35-40 hours of work per week
The work is primarily sedentary. Typically, the employee sits comfortably to do the work; however, there may be some walking and standing required to attend meetings, seminars, and conferences with other VA employees and other government agencies
For more information on these qualification standards, please visit the United States Office of Personnel Management's website
You must provide a complete Application Package which includes: Resume
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position
Benefits
Receiving Service Credit or Earning Annual (Vacation) Leave
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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