NEOGOV · 19 hours ago
Eligibility Specialist I / 61012950
Williamsburg County, SC
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $40K/yrNEOGOV is seeking an Eligibility Specialist I to join the SC Department of Social Services, focusing on the administration of SNAP and TANF programs. The role involves conducting interviews, processing applications, and maintaining case files to support customer financial stability.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The Eligibility Specialist I performs general work duties related to the administration of the SNAP and TANF programs in the Economic Services Division in the Williamsburg County office to help restore or improve customer financial stability
Conducts a minimum of 15 quality interviews per day to include both phone and face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals
Processes all SNAP, TANF, ESAP, and SCCAP applications by determining eligibility and authorizing benefits if applicable
Maintains electronic case files (in agency designated system) accurately and timely for documentation and auditing purposes; safeguards confidentiality of files and information in files
Identifies and documents overpayments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed
Provides services in accordance with federal and state laws and regulations and agency policies and procedures
Participates in training and supervisory meetings or staffings as required
Ensure personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data
Performs Red Cross shelter duty or other emergency shelter duty/services as directed
Performs other related duties as required
Qualification
Required
A High School Diploma and relevant program experience in clerical, administration, Social Work, correctional administration, or general business administration
A Bachelor's Degree may be substituted for the required program experience
A valid drivers license is required
Must be able to travel within the state for the purpose of training and meetings to include overnight travel
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
Health insurance; retirement and savings plan options; and paid vacation and sick leave
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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