Prime Inc. · 7 hours ago
Hotel Front Desk
Springfield, MO
Full-time
Onsite
New Grad, Entry LevelPrime Inc. is seeking career driven individuals for The Oasis Hotel & Convention Center, dedicated to providing memorable experiences for guests. The Hotel Front Desk role focuses on delivering extreme guest service and managing check-in and check-out processes efficiently.
Travel
Responsibilities
Greets guests in a friendly and professional manner
Engage each guest and listen attentively to their request. Resolve in a timely manner
Perform accurate check -ins and check-outs of guests daily
Answer the telephone in a timely and professional manner
Make reservations both over the phone and in person
Run daily reports to check reservations for accuracy and identify any special requests
Responsible for cash float throughout shift and ensures cash drawer balances correctly at the end of shift
Anticipate and address guest’s service needs
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
Lean and adhere to all fire and emergency procedures, to ensure guest safety and security. Participates in evacuation if necessary
Qualification
Required
Experience in Guest Services, with a strong knowledge of Springfield and surrounding areas
Excellent communication, guest service and time management skills
Must be able to organize, plan ahead and manage workload
Ability to work effectively in a fast-paced and multi-tasked environment
Knowledge of the hotel industry beneficial
Excellent computer skills, specifically in Microsoft Office. OPERA operating system experience beneficial
Must be able to work calmly in a faced paced environment
Must be a clear thinker, remaining calm and resolving problems using good judgement
Work cohesively with co-works as part of a team
Must have a positive and professional upbeat personality with a desire to deliver extreme customer service to our guests
Will work a varied schedule to include days, nights and weekends as well as holidays
Weekends are required
This position requires constant standing and walking. Must have the ability to remain in a stationary position for partial/ all shifts. Candidate must be able to lift and carry up 5lbs
Candidate must be able to pass a physical through Carr Physical Therapy prior to beginning employment with Prime, Inc
Preferred
Knowledge of the hotel industry beneficial
Excellent computer skills, specifically in Microsoft Office. OPERA operating system experience beneficial
Company
Prime Inc.
Prime Inc. provides transportation services.
Founded in 1970
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
R
Robert E Low
President and Founder
Recent News
Springfield Business Journal
2024-02-10
2023-01-31
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