Business Analyst-EVTR Vehicle Services jobs in United States
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NEOGOV · 7 hours ago

Business Analyst-EVTR Vehicle Services

NEOGOV is part of the State of Colorado's Department of Revenue, which aims to simplify government processes for Coloradans. The Business Analyst for the Electronic Vehicle Title and Registration team will enhance program efficiency through data analysis, project management, and stakeholder collaboration.

GovTechHuman ResourcesInformation TechnologySoftware
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Responsibilities

Responsible for developing strategies and evaluating multiple business projects impacting VSP and DMV
Prioritize business needs, develop processes and guidelines, and conduct analysis of programs to ensure resources are managed efficiently and effectively
Work extensively with internal and external stakeholders in order to develop shared priorities that result in fully executed projects
Perform project management duties for the Electronic Vehicle Titling and Registration program, DRIVES, Electronic Lien, C21 Upgrade, and other related programs as needed
Support the Product Owner by analyzing requests and assisting with the refining the backlog
Analyze and report trending issues to Division leadership and provide assistance on work techniques, best practices and subject matter expertise to stakeholders
Support decision making by responding to questions and concerns with research and recommendations
Manage new system development as well as regular day to day maintenance for API vendor calls, Postman, and DRIVES systems
Write detailed project implementation plans when changes to processes and procedures are approved. The plan will include the task, the resources to be allocated, the time frame for completion, and information on any critical project paths and barriers
In partnership with Division leadership, this position will define and manage the scope for assigned projects, track progress, and report metrics
Evaluate each step of projects to outline problems, opportunities, and solutions for business partners
Serve in a consultative capacity for technical business processes
Develop processes, for vendors and stakeholders, that promote increased efficiency and productivity
Interpret legislative impact and necessary program changes, and ability to write narratives for development
Manage testing and implementation processes for county, EVTR intermediary, EVTR vendor issues, service transactions, and other legislation or program changes as necessary
Manage interactions with stakeholders including counties, vendors, state, and cross functional departments to understand their needs, gather feedback, and ensure alignment
Relay clear and concise messages of business principles, processes, and industry changes with cross functional teams, state and local colleagues, and the public

Qualification

Program/project managementBusiness analysisStakeholder engagementElectronic vehicle titlingSystem maintenanceSoftware developmentDRIVES experienceTroubleshootingProcess developmentTechnical writing

Required

Seven (7) years of relevant experience in program/system maintenance, business analysis, and/or technical writing. This work experience must include at least two (2) years of experience working with both internal and external stakeholders to build relationships and present ideas
A combination of years of education in Information Technology, Business Administration, Accounting, Communications, or a similar field and/or relevant experience in program/system maintenance, business analysis, and/or technical writing. This work experience must include at least two (2) years of experience working with both internal and external stakeholders to build relationships and present ideas
Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy
Final candidates must also complete a successful background investigation and reference check prior to appointment
Certain positions based on duties may require scheduled background investigations
Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who have an assigned State fleet vehicle, are required to operate a vehicle as part of the position, or utilize a State fleet vehicle as a pool vehicle

Preferred

Proven history of program/project management
Prior experience in program development
Prior experience building relationships with stakeholders
Experience troubleshooting for outside stakeholders
Prior experience in electronic vehicle titling & registration
Prior Software Development experience
DRIVES or GenTax experience
Prior experience in system maintenance in a regulatory environment

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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