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City of Hoover · 7 hours ago

Administrative Services Specialist - Human Resources

Birmingham, AL

Full-time

Onsite

Mid Level

$24.90/hr - $33.36/hr

3+ years exp

City of Hoover is seeking an Administrative Services Specialist in the Human Resources department. This role involves managing department operations, preparing reports, coordinating travel arrangements, and addressing public inquiries to ensure effective service delivery.

EducationEventsGovernmentHuman ResourcesInformation Technology

Responsibilities

Prepares, submits, and receives all claims and requisitions, obtains quotes for specialized supplies and equipment, and/or authorizes payments and purchases

Manages the general operations of the department, including custodial services, maintenance, repair, and security

Coordinates travel arrangements and accommodations for department personnel and submits all related paperwork

Prepares specialized analytical reports relating to a core function of a departmental operation for use in policy development and evaluation of existing programs and initiatives

Addresses concerns, inquiries, or complaints from the general public and takes appropriate action to ensure an expedient resolution or citizen satisfaction, including responding by telephone, correspondence, and/or in person as necessary

Coordinates and schedules meetings, appointments, and speaking engagements with community organizations and local business groups for departmental personnel

Screens visitors and/or callers, answers problematic questions, and/or takes messages or refers individuals to designated personnel, other City departments, or outside agencies as necessary

Oversees and works with outside vendors regarding office maintenance and equipment purchases, including copiers and custodial care and inspects all completed work to ensure quality standards are maintained

Ensures that personnel are thoroughly trained in accordance with the qualifications and requirements of their position

Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions

Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems

Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas

Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities

Provides Notary services as needed

Performs other directly related duties consistent with the role and function of the classification

Qualification

Microsoft OfficeHuman Resources experienceMunis softwareAnalytical reportingCustomer serviceNotary servicesCommunication

Required

High School Diploma or GED equivalent AND five (5) or more years experience as an Administrative Assistant, Office Manager, Secretary or related position

OR Associate's Degree in Business, Accounting, or related field AND three (3) year or more of experience as an Administrative Assistant, Office Manager, Secretary or related position

OR Bachelor's Degree or higher in Business, Accounting, or related field

Excellent oral and written communications skills

Proficiency using Microsoft Office to include Word, Excel and Outlook

Possession of a valid driver's license and the ability to obtain/maintain a City of Hoover Driver's Permit

Preferred

Experience in Human Resources

Experience with Munis software