Guardian Pharmacy · 11 hours ago
Collections Specialist
Mountlake Terrace, WA
Full-time
Onsite
Entry Level
$24/hr - $26/hr
1+ years expGuardian Pharmacy is one of the nation’s largest and most innovative long-term care pharmacy services providers, dedicated to delivering customized medication management solutions. The Collections Specialist role focuses on ensuring timely payment of invoices while maintaining positive relationships with customers, requiring strong organizational and communication skills.
Assisted LivingElder CareHealth CareNursing and Residential Care
Responsibilities
Actively pursues payment from delinquent accounts and establishes payment arrangements
Provide assistance and timely response to all billing customer inquiries via phone or electronic communications. Research and resolve patient billing issues regarding insurance eligibility, coverage, and related benefits
Process patient payments, returns, and credits. Transmit individual credit card payments as needed
Develop knowledge and understanding in pharmacy facility billing requirements (Medicare, Medicaid, Prescription Drug Plans (PDPs) and Third-Party Insurances)
Develop proficiency in the utilization of pharmacy information systems to meet operational needs and regulatory requirements. This includes using pharmacy systems to process prior authorizations, resolve rejections, produce various reports as necessary, and complete billing functions
Follow all applicable government regulations including HIPAA
Work as a collaborative team member to meet the service goals of the pharmacy
Other essential functions and duties may be assigned as needed
Qualification
Required
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Relational – ability to build relationships with business unit management and become 'trusted advisor.'
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at functional level
Team Oriented – ability to work effectively and collaboratively with all team members
High School Diploma or GED required
1+ years of related AR experience
Advanced computer skills; pharmacy information system experience preferred
Ability to work independently and deliver to deadlines
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire about inaccuracies
Preferred
Advanced computer skills; pharmacy information system experience preferred
Benefits
401(k) with company match
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company-paid Basic Life and Accidental Death & Dismemberment
Company-paid Long-Term Disability and optional Short-Term Disability
Voluntary Employee and Dependent Life, Accident and Critical Illness
Dependent Care Flexible Spending Accounts
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Paid holidays and sick days
Generous vacation benefits based on years of service
Company
Guardian Pharmacy
Guardian Pharmacy offers medication management services for long-term pharmacy care.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$217.5MKey Investors
Regions Bank
2025-05-22Post Ipo Secondary· $157.5M
2024-09-26IPO
2018-07-16Debt Financing· $60M
Leadership Team
Doug Towns
Vice President, General Counsel & Senior Compliance Officer
Jeff Tuch
VP - Purchasing & Pricing Analytics
Recent News
2026-01-15
2025-11-11
2025-11-11
Company data provided by crunchbase