Nassau County Comptroller Elaine Phillips · 1 day ago
ERP Training Manager - Financial System Cloud Solution
Mineola, NY
Full-time
Onsite
Mid, Senior Level
3+ years expNassau County Comptroller Elaine Phillips is seeking an experienced ERP Training Manager to support the implementation of a new Enterprise Resource Planning system. The role involves assessing training needs, developing curriculum, conducting training sessions, and ensuring user adoption for over 800 end users.
Government Administration
No H1B
Responsibilities
Assess training needs and requirements related to user adoption
Collaborate with key stakeholders, subject matter experts, and department heads as appropriate
Collaborate and work closely with the County’s Organizational Change Management Team
Develop training curriculum, materials, user-friendly documentation, quick reference guides, reference materials, and e-learning modules
Conduct training sessions, workshops, and webinars for end-users, administrators, and support staff
Tailor training approaches to different user groups, ensuring that all levels of expertise are addressed
Maintain detailed records of training activities, participant progress, and program outcomes
Maintain open communication with key stakeholders, including department heads, IT teams, and end-users, to align training objectives with organizational goals
Measure training effectiveness by monitoring trainee progress through assessments, surveys, and exercises to evaluate effectiveness of training programs and identify areas for improvement
Design and develop additional materials for future enhancements and product updates. Create necessary materials and programs to support ongoing learning
Work with the vendor to develop and execute Knowledge Transfer plan
Update training materials with each software release
Deliver ongoing training and new-hire onboarding
Manage the software knowledge base and training content
Support user communications and feedback after releases
Qualification
Required
Candidates must be residents of Nassau County to apply
Proven experience with the development and execution of training plans/programs
Excellent time management capabilities
Exceptional oral, written, and presentation skills
Ability to build relationships at all levels within and outside of the organization
Advanced proficiency with Microsoft Office applications and Adobe Acrobat
Proficiency with Learning Management Systems (LMS) and eLearning development tools, virtual training platforms (e.g., Zoom, MS Teams, WebEx)
Bachelor's degree with a major in information technology, business administration, accounting, finance, economics from a regionally accredited or New York State registered college or university and three years of satisfactory financial/ERP systems experience
Bachelor's degree with a major other than listed above from a regionally accredited or New York State registered college or university and five years of satisfactory financial/ERP systems experience
Preferred
Enterprise Resource Planning (ERP) experience preferred
Experience training public sector/government organization preferred
Benefits
Benefits package
NYS Pension
Company
Nassau County Comptroller Elaine Phillips
Voters elected me the first woman to serve as Nassau County Comptroller in 2021.
Founded in 1910Mineola, NY
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase