Heritage Landscape Supply Group, Inc. · 1 day ago
Inside Sales Associate
Heritage Landscape Supply is seeking a Full Time Inside Sales Associate responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. The role focuses on order entry at the sales counter while specializing in outdoor living accessory product lines, utilizing digital sales tools and CRM systems to enhance customer interactions and drive revenue.
HardwareRetailWholesale
Responsibilities
Entering orders at the point of sale using the company computer system
Interacting with customers over the phone, via email, and in-person
Greet customers with a friendly attitude
Basic computer and phone skills
Communicate to customers the correct product for their application
Communicate to customers how the material is priced and sold
Create Sales Orders
Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
Support outside sales team in the manage of customer accounts and order processing
Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities
Qualification
Required
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation
Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required
Problem-solving abilities
Excellent customer service skills with a focus on customer satisfaction and relationship-building
Detail-oriented with strong organizational and time management capabilities
Entrepreneurial spirit, with self-motivation and enthusiasm for the business
Capability to work cohesively within a team environment, adhering to a 'one team, one fight' philosophy
Valid driver's license, satisfactory driving record, and reliable transportation are required
Successful completion of a criminal and driving background check, as well as a pre-employment drug test
Preferred
Proven experience in an inside sales role or similar
Experience in B2B sales
Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions
Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers
Benefits
Competitive weekly/bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
Medical/dental/vision
Flexible spending accounts
Company-paid life and short-term disability
Optional long-term disability
Additional life insurance
Company
Heritage Landscape Supply Group, Inc.
Heritage Landscape Supply Group’s vision is to grow by forming a network of the best independent distributors to provide exceptional customer service while increasing our value as a trusted growth partner to top manufacturers in the industry.