Dayalbagh Educational Institute · 3 hours ago
Audio Visual Specialist/Video Conference Engineer
San Jose, CA
Full-time
Onsite
Senior Level
5+ years expDayalbagh Educational Institute is seeking a Video Conference Engineer to join their Engineering & Delivery team. This role involves designing, deploying, and optimizing global AV/VC systems to facilitate seamless collaboration across the enterprise while ensuring high-performance and security compliance.
Higher Education
Responsibilities
Design, deploy, and improve AV/VC systems across conference rooms, events, and hybrid meeting spaces
Lead system upgrades, new room builds, and large-scale technology rollouts, ensuring alignment with corporate standards
Configure and integrate Microsoft Teams, Microsoft Teams Room Pro, LogiSync, Appspace, BrightSign, and Windows OS-based platforms
Develop automation and API-driven workflows to streamline system management and reduce manual effort
Plan and execute deployment projects end-to-end, from design through QA testing and documentation to handover
Define system topology, hardware/software requirements, and create standard room designs for multiple room types
Ensure interoperability across AV hardware, control systems, and SaaS platforms
Deploy and manage monitoring systems (Fusion, Ecostruxture, Netspeak, LogiSync) for proactive health management
Produce detailed engineering and support documentation for deployments and new technologies
Analyze Teams quality dashboards and system telemetry to ensure optimal performance
Investigate and resolve chronic issues or 'problem rooms,' including escalation support for complex incidents
Lead root cause analysis (RCA) after outages and drive corrective actions
Continuously optimize system configurations, QoS policies, and hardware settings to ensure best-in-class experiences
Integrate enterprise security requirements into AV/VC solutions
Manage access controls, conditional access policies, RBAC, and compliance settings
Collaborate with InfoSec on security reviews, audits, and risk assessments, ensuring remediation of findings
Oversee firmware/security patch lifecycles for AV hardware and platforms
Act as primary liaison with external vendors, integrators, and service providers
Partner with IT, networking, facilities, and workplace teams to align initiatives with business objectives
Manage vendor contracts, onboarding, and compliance reviews
Provide documentation and training to internal support teams
Research, test, and pilot emerging collaboration and AV technologies
Use data, feedback, and usage analytics to refine designs, improve supportability, and enhance user experience
Drive automation and explore AI/ML applications for Tier 0/1 support efficiency
Continuously refine room standards, processes, and system integrations
Qualification
Required
5+ years of experience in AV/VC engineering, SaaS application deployment, or enterprise collaboration technology delivery
Expertise with Microsoft Teams, Microsoft Teams Room Pro, LogiSync, Appspace, BrightSign, and Windows OS environments
Strong hands-on experience with APIs, scripting (Python, PowerShell, etc.), and automation frameworks
Solid understanding of networking (QoS, firewalls, connectivity) for real-time collaboration systems
Knowledge of enterprise security practices, including RBAC, conditional access, and vulnerability management
Proven track record managing end-to-end deployments in a fast-paced, global enterprise environment
Strong communication, documentation, and cross-functional collaboration skills
Preferred
Experience with digital signage and wayfinding technologies (Appspace, BrightSign)
Vendor management and contract oversight experience
Relevant certifications (CTS, Microsoft Teams Rooms Specialist, ITIL, or equivalent)
Exposure to AI/ML tools for IT support automation
Company
Dayalbagh Educational Institute
Dayalbagh Educational Institute is a higher education company based out of Uttar Pradesh, India.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase