Family Dollar · 5 hours ago
Third Key Holder
Florence, AL
Part-time
Onsite
Mid LevelFamily Dollar is a retail company that provides a variety of products to its customers. The Third Key Holder is responsible for delivering exceptional customer service, assisting with store operations, and overseeing store conditions in the absence of management.
Retail
Responsibilities
Provides exceptional customer service by greeting customers, assisting with merchandise selection and location, and efficiently completing sales transactions
Performs additional responsibilities as needed to support store operations, including assisting the Store Manager with daily activities, maintaining accurate inventory levels, supporting deliveries and replenishment, and ensuring overall store cleanliness and appearance
At the direction of the Store Manager, provides guidance to store team members on Family Dollar operating practices and procedures
Greets, assists and thanks customers in a positive, approachable manner
Answers questions and resolves customer inquiries and concerns
Handles situations with the best interest of both the customer and Company in mind
Builds average basket transaction and store sales through suggestive selling, advising customers of promotional items and linking add-on items
Maintains a clean, well-stocked store for customers
Maintains a positive image towards internal customers, external customers and the community
Accurately handles customer funds and processes transactions using the POS system
Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store
Stocks shelves and recovers merchandise in the store
Assists the Store Manager in asset protection prevention by maintaining a presence in the store and providing excellent customer service
Assumes certain responsibilities in absence of the Store Manager or Assistant Store Manager, including opening and closing duties, providing operational assistance to cashiers, maintaining record keeping and cash register deposits/receipts
Completes all Position Based Training timely
Follows all Company Policies and Procedures
All other duties as assigned
Qualification
Required
Provides exceptional customer service by greeting customers, assisting with merchandise selection and location, and efficiently completing sales transactions
Performs additional responsibilities as needed to support store operations, including assisting the Store Manager with daily activities, maintaining accurate inventory levels, supporting deliveries and replenishment, and ensuring overall store cleanliness and appearance
In absence of Store Manager or Assistant Store Manager, responsible for opening or closing store, overseeing store conditions and providing operational assistance
At the direction of the Store Manager, provides guidance to store team members on Family Dollar operating practices and procedures
Must be able to effectively communicate and explain these (and other) standards/procedures to team members
Greets, assists and thanks customers in a positive, approachable manner
Answers questions and resolves customer inquiries and concerns
Handles situations with the best interest of both the customer and Company in mind
Builds average basket transaction and store sales through suggestive selling, advising customers of promotional items and linking add-on items
Maintains a clean, well-stocked store for customers
Maintains a positive image towards internal customers, external customers and the community
Accurately handles customer funds and processes transactions using the POS system
Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store
Stocks shelves and recovers merchandise in the store
Assists the Store Manager in asset protection prevention by maintaining a presence in the store and providing excellent customer service
Assumes certain responsibilities in absence of the Store Manager or Assistant Store Manager, including opening and closing duties, providing operational assistance to cashiers, maintaining record keeping and cash register deposits/receipts
Completes all Position Based Training timely
Follows all Company Policies and Procedures
Ability to work flexible, schedule to include days, evenings, weekends and holidays
May be required to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height and adequate fitness level to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
Prefer completion of high school or equivalent
Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc)
Preferred
Prefer management experience in retail, grocery or drug store environments
Benefits
Employee Assistance Program
Retirement plans
Educational Assistance
And much more!
Company
Family Dollar
When it comes to getting value for everyday items for the entire family in an easy to shop, neighborhood location, Family Dollar is the best place to go.
Founded in 1959
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Macellum Capital Management
2025-03-26Private Equity
2025-03-26Acquired
1978-01-13IPO
Leadership Team
Dave Brewer
Director Store Operations, Human Resources
Recent News
MarketScreener
2025-11-19
2025-11-18
Company data provided by crunchbase