Titan Technologies · 1 day ago
PC Technician (JNY)
Camp Lejeune, North Carolina, United States
Full-time
Onsite
Entry, Mid Level
1+ years expTitan Technologies, LLC is seeking an experienced, self-directed PC Technician to support the Special Operations Forces Information Technology Enterprise Contract. The role involves assisting in the delivery of IT services, troubleshooting hardware and software issues, and providing technical support for end-user devices.
Information TechnologyNetwork Security
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Perform setup, configuration, and maintenance of PCs, peripherals, and software in accordance with standard configurations
Troubleshoot hardware, software, and connectivity issues using enterprise tools such as SCCM, Intune, Forescout, and Remedy
Support and maintain mobile devices, including NIPR, SIPR, and gray network provisioning
Conduct application and data migrations during hardware/software upgrades or re-installations
Manage Virtual Desktop Infrastructure (VDI) clients and verify compatibility with USSOCOM’s standard images
Perform site surveys and assist with equipment installation, integration, and remote access configuration
Lead and mentor junior technicians; communicate progress and technical updates to leadership
Maintain and update asset and service records per government standards
Provide daily technical support for end-user devices (desktop, laptop, mobile) across wired and wireless networks
Qualification
Required
Active DoD TS/SCI clearance – Must meet eligibility requirements for classified information
DoD 8570.01-M IAT Level II certification (e.g., Security+ CE)
Minimum of 1 year of experience in a Help Desk or PC Technician role
Strong technical troubleshooting and customer service skills
Experience with ITSM tools such as Remedy and enterprise utilities (SCCM, Intune, McAfee, Hypori, etc.)
High School diploma with 6+ years of relevant experience, OR Associate's degree with 4+ years, OR Bachelor's degree with 2+ years, OR Master's degree with 0+ years
Preferred
Familiarity with secure communications environments and DoD/USSOCOM infrastructure
Experience with VoIP telephony services (e.g., extension mobility, provisioning, secure keying)
Ability to work independently and prioritize multiple tasks in a high-demand environment
Company
Titan Technologies
Titan Technologies specializes in transformative information technology solutions and services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jonathan Copeland
Chief Financial Officer
David Ramirez
Chief Operating Officer
Recent News
Springfield Business Journal
2026-01-22
Washington Technology
2026-01-22
2025-11-07
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