User Experience Researcher jobs in United States
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ITR Group · 1 day ago

User Experience Researcher

positionMINNEAPOLIS, MN
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$67/hr - $89/hr
date4+ years exp

ITR Group is seeking an experienced UX Researcher for a contract consulting role. This position focuses on understanding and improving complex, workflow-driven systems used by internal teams and business partners, requiring collaboration with various stakeholders and a strong methodological foundation in research.

AnalyticsBusiness IntelligenceInformation TechnologyManagement Consulting
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Senior ManagementbadNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Conduct research in operational, data-heavy, and process-oriented environments
Translate complex business needs, rules, and workflows into clear, actionable insights that inform product and design decisions
Shape understanding of user needs, workflows, and pain points for business-critical systems
Plan and execute qualitative and quantitative research to inform product strategy, UX direction, and design decisions
Span exploratory research, generative discovery, evaluative testing, and insight synthesis to help teams make confident decisions in complex domains

Qualification

UX ResearchEnterprise SoftwareQualitative Research MethodsQuantitative Research MethodsComplex WorkflowsData-rich InterfacesProcess-driven SystemsContextual InterviewsUser ResearchCollaboration Skills

Required

Work authorization: US Citizen or GC holder
W2 hourly only (no Corp to Corp)
Hybrid onsite - 2-3 days/week - downtown Minneapolis
Strong portfolio or case studies demonstrating enterprise research work, problem framing, clear insights communication, and impact on product decisions
4+ years of experience as a UX Researcher supporting enterprise software, internal tools, or B2B platforms
Strong experience researching complex workflows, data-rich interfaces, and process-driven systems
Proficiency in a range of qualitative and quantitative research methods and when to apply them
Proven ability to collaborate effectively with designers, product managers, engineers, and business stakeholders
Ability to work independently as a contractor and deliver high-quality research outcomes with minimal supervision
Contextual Interviews
User Research

Benefits

Medical
Dental
401(k)

Company

ITR Group

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ITR Group offers enterprise project management, business intelligence, analytics, data warehousing, and app development services.
dateFounded in 1997
location
Saint Paul, Minnesota, USA
people-size51-200 employees
web-link
http://itrgroup.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Todd Montpetit
CEO/Founder
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Company data provided by crunchbase