PRMeasurement · 8 hours ago
User Experience Researcher
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
3+ years expWowNow is an AI-driven, distributed manufacturing platform that focuses on personalized creation. The UX Researcher will serve as the voice of overseas users, conducting user research, usability testing, and providing actionable product recommendations to enhance the product experience.
Medical Device
Hiring Manager
Ethan Ecentay
Responsibilities
Identify gaps between existing product design and local user expectations
Evaluate UI/UX flows for clarity, usability, and cultural relevance
Recommend UX improvements that are practical, prioritized, and aligned with product constraints
Support localization beyond language, including workflows, interaction logic, and mental models
Plan and conduct user interviews with:
End consumers
Operators / agents
Retail staff and partners
Gather qualitative insights on user needs, pain points, and behaviors
Build and maintain user personas and core usage scenarios
Synthesize research findings into clear, decision-ready insights
Design and execute usability testing for prototypes and live products
Test key user flows in real-world environments (retail, events, kiosks)
Identify usability issues and validate proposed improvements
Support post-launch validation to ensure UX changes deliver real impact
Analyze user behavior data to understand feature adoption and drop-off points
Identify friction in onboarding, creation, and completion flows
Partner with product and engineering teams to define meaningful UX success metrics
Clearly communicate research findings and UX recommendations to product and engineering teams
Translate user insights into concrete, actionable product suggestions
Support alignment across business, operations, product, and engineering stakeholders
Qualification
Required
3–7 years of experience in UX research, product research, or related roles
Strong foundation in qualitative research methods (interviews, usability testing)
Demonstrated ability to influence product decisions through research
Strong product intuition and understanding of how software products are built
Fluent in English; Mandarin Chinese is a strong plus
Comfortable working with distributed, cross-cultural teams
Preferred
Experience localizing products for overseas markets
Experience with hardware-software integrated products
Startup or fast-growing company experience
Company
PRMeasurement
PRM is a high-tech company that integrates measurement, control, and artificial intelligence technologies, with a dedicated focus on building flexible manufacturing applications and platforms for both industrial and consumer markets.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase