Savant Senior Living · 13 hours ago
Business Office Manager
Garden Grove, CA
Full-time
Onsite
Mid Level
3+ years expSavant Senior Living is seeking a Business Office Manager to facilitate the successful operation of the community business office. The role involves coordinating office, finance, and human resources services while ensuring sound practices in these areas.
Assisted LivingElder CareHealth Care
Responsibilities
Ensure information within the payroll/HRIS system is always updated. Submits pay rate adjustments, transfers, employment status changes, etc. in payroll system
Prepare new hire paperwork, employee status changes, employee exit paperwork, and leave of absence requests for submission to home office Human Resources
Ensures employee information and records are maintained, updated and accurate within the HRIS System and personnel files
Triage Team Member complaints and grievances in accordance with Problem Resolution Procedure
Coordinates recruitment activities including scheduling interviews for hiring managers and other activities as necessary
Order all state and company required pre-employment screening, such as physicals, fingerprint clearances and/or background checks. Ensure all results are within state and/or company standards
Participate in the New Hire Orientation program and other regular Team Member meetings or functions
Ensures new hires have an effective onboarding
Utilize Payroll reporting tools to manage accuracy of Team Member information and performance evaluation due dates
Update Team Member information in Payroll system and personnel file
Provide payroll with adjustment forms; edit daily time entries; ensure accuracy of biweekly payroll
Submits Unemployment Insurance claims to vendor for processing. Assist Human Resources with preparing responses and documents for Unemployment Claim responses and hearings
Conduct monthly benefit orientations; proof benefit enrollment forms and send to home office Human Resources; ensure all eligible Team Members have completed enrollment/declination forms
Ensures Workers Compensation injuries are reported timely, and all documentation is collected and submitted to Human Resources
Ensures employees’ training plans are accurately assigned in the Learning Management System. Runs reports and follows up with managers and employees to ensure compliance
Prepare daily bank deposits, deposit to bank and e-mail deposit records to home office
Make collection calls on past due accounts; -maintain collection logs/records; timely follow up on past due accounts; prepare accounts for submittal to collection agencies
Submit weekly AR reports with notes for accounts with outstanding balances
Assist with preparation of new residents' move-in paperwork, resident status changes, and move-out paperwork and forward to home office
Assist with Evictions
Assist Resident and/or families with applying or Medicaid
Process account payable invoices in Yardi weekly
Responsible for maintaining and issuing of Petty Cash, including Resident Petty Cash, and monthly reconciliation of RFMS
Print monthly billing statements
Prepare monthly Collection Packets and send to Director of Revenue Cycle Management
Maintain Community census data
Ensure leave of absences are accounted for within Yardi
Handle or refer resident billing inquiries as appropriate
Maintaining Medicaid Pending log and calling CCT to process
Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, fellow Team Members, physicians, pharmacies and other vendors or persons
Provide leadership and supervision to concierge staff
Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and compliments all other Community positions
Respond appropriately to changes in the work setting
Assist the Executive Director with completion of documents, correspondence and special projects as needed
Conduct tours if ED and Marketing are not available
Be familiar with Policies & Procedures Manual and Team Member Handbook
Maintain accuracy of Community operations computer database with Team Member and resident information as assigned
Perform other related assignments as required
Qualification
Required
Associate degree or equivalent in education or experience
Three or more years' experience in office management, including bookkeeping and human resources responsibilities
Applicants must be certified in CPR/First Aid according to state regulations, willing to undergo a physical exam, and successfully pass background check
Act on constructive feedback by listening to supervisor(s), customers and peers and use it to improve performance
Maintain resident, employee, and community confidentiality
Respect Resident's Rights
Demonstrate a positive attitude and ability to work well with all, particularly the elderly
Promote a positive work environment that emphasizes teamwork
Demonstrate willingness to help other staff whenever needed
Possess excellent communication skills in diplomacy and superior time management and organizational skills
Must have competence in Microsoft Word, Excel and Outlook and the ability to adapt and learn company specific software programs
Must be available for weekend coverage and all emergency situations on a rotating basis
Maintain mental alertness, attention, and concentration for necessary periods
Apply common sense understanding and carry out instructions (written, oral or diagrammatic)
Adapt to situations requiring the precise attainment of set limits, tolerances, or standards
Regularly required to sit for long periods of time and talk or listen
Able to stand, stoop and bend frequently, lift up to 20 pounds. When lifting must use necessary safety equipment or ask another employee for assistance
Possess adequate physical stamina to move freely about the Community and assist residents where needed, including in emergency situations
Company
Savant Senior Living
Savant Senior Living is a healthcare center that offers senior living, senior health and medical care options, and assisted living services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Adam Zenou
Chief Executive Officer
Mochi Bercovich
Co-Founder & Co-Chief Executive Officer
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