Bedrock Healthcare · 16 hours ago
Office Administrator
Watertown, WI
Full-time
Onsite
Mid, Senior Level
2+ years expBedrock Healthcare is a skilled nursing home facility dedicated to providing residents with an exceptional experience. They are seeking an Office Administrator to oversee financial management, admissions, payroll, and compliance while ensuring effective communication with residents and staff.
Health CareNursing and Residential CareWellness
Responsibilities
Oversee and manage all business office functions including billing, collections, resident trust accounts, and vendor payments
Prepare, review, and submit monthly financial reports to the Administrator and corporate office
Ensure accurate and timely submission of Medicare, Medicaid, and private insurance claims
Monitor accounts receivable and follow up on unpaid balances to maintain healthy cash flow
Process and reconcile resident trust funds in compliance with state and federal regulations
Maintain accurate ledgers and records for all financial transactions
Coordinate with admissions and social services to ensure accurate completion of financial portions of resident admission and discharge documentation
Assist residents and families in understanding their financial responsibilities and available payment options
Review and update resident billing files to ensure accuracy and completeness
Oversee payroll processing in coordination with the corporate payroll department
Maintain employee time and attendance records, ensuring accuracy and compliance with facility policies
Assist with benefits administration, onboarding, and employee record management as needed
Ensure all financial practices comply with federal, state, and local regulations as well as company policies
Participate in audits, surveys, and inspections, providing necessary documentation and explanations
Maintain confidentiality of resident and employee information at all times
Supervise business office staff, providing training, support, and performance feedback
Collaborate with department heads to support overall facility operations and goals
Communicate effectively with residents, families, and external agencies to resolve billing or financial concerns professionally and compassionately
Qualification
Required
Experience with Medicare, Medicaid, and third-party billing processes required
Knowledge of general accounting principles and regulatory requirements for long-term care facilities
Strong organizational and analytical skills with attention to detail
Excellent interpersonal and communication abilities
Proficiency in Microsoft Office Suite (especially Excel) and healthcare billing software (e.g., PointClickCare, MatrixCare)
Ability to manage multiple priorities in a fast-paced environment
Demonstrated leadership and team management skills
Preferred
Associate or Bachelor's degree in Accounting, Business Administration, Finance, or a related field preferred
Minimum of 2–3 years of experience in healthcare financial management; long-term care experience strongly preferred
Benefits
Health, Dental and Vision offerings
Tuition Reimbursement
Paid Time Off
Great Work Environment
401k matched at 10%
Flexible Hours (8-hour shifts)
Paid Holidays
Company
Bedrock Healthcare
Bedrock Healthcare provides healthcare and nursing care services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
S
Solomon Chopp
Chief Development Officer
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