CereCore · 7 hours ago
Senior Technical Product Analyst, MEDITECH Expanse
Nashville, TN, United States
Full-time
Hybrid
Senior Level
5+ years expCereCore is seeking a Senior Technical Product Analyst to join our local team in Nashville, TN. This role will focus on completing the design and development of HCA's standard clinical documentation within the EHR, collaborating with various stakeholders to support the implementation and optimization of MEDITECH Expanse.
ConsultingInformation ServicesInformation Technology
Responsibilities
Act as a resource for technical personnel within the MEDITECH Expanse implementation program
Coordinate consistent technical services and implementation support across the enterprise as it relates to the development and deployment of MEDITECH Expanse
Assist in resolving highly complex technical issues and organizing technical service activities
Support the MEDITECH Expanse deployment program and contributes to enterprise-wide strategies for training and tools
Participate in onboarding and mentoring new technical staff
Champion standardization, utilization, optimization, and best practices in Technical Services
Engage in project planning and strategic planning
Provide supplemental on-site technical support at go-live as needed
Understand and support a broad range of enterprise-based ITG equipment
Define technical standards and create supporting documentation
Deliver advanced hands-on technical support across multiple technical areas
Escalate issues to appropriate division-level support promptly
Collaborate with Corporate and Division departments
Adhere to and support HCA ITG policies and procedures
Recommend process improvements for implementation, maintenance, and support of ITG equipment
Qualification
Required
5+ years relevant work experience
Experience with EHRs (MEDITECH, Epic, Cerner, etc.)
Strong technical background with experience in IT infrastructure and support
Ability to manage complex technical issues and projects
Excellent communication and collaboration skills
Demonstrated ability to effectively communicate to large groups and actionable tasks
Knowledge of ITG equipment and related standards
Experience in training, documentation, and process improvement
Ability to travel and provide on-site support as needed for go-live support
Professional written and verbal communication
Ability to understand clinical and technology workflows
Advanced computer skills and proficiency in Microsoft Office suite of products; experience with ServiceNow, Jira, Salesforce a plus
Technical skills related to print servers, printer setup, PCs, and networking
Preferred
Hospital operational support experience
MEDITECH MAGIC and/or Expanse experience
Bachelor's degree preferred or equivalent relevant work experience
Company
CereCore
CereCore has implemented EHR systems in more than 300 facilities and offers staffing and remote support services for major EHR acute.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Curtis Watkins
President & CEO
Recent News
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2025-11-07
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