Soundvision Technologies · 11 hours ago
Logistics and Operations Coordinator
Hurricane, UT
Full-time
Onsite
Entry, Mid Level
$20/hr - $21/hr
2+ years expSoundVision Technologies is a parent company of major technology brands specializing in high-end audio and WiFi networking. They are seeking a Logistics & Operations Coordinator to support order execution, logistics coordination, and operational administration across multiple warehouses, ensuring accurate order processing and timely shipments.
AudioAudio/Visual EquipmentConsumer ElectronicsManufacturingMusic
Responsibilities
Enter and manage sales orders accurately in Cin7
Respond to customer inquiries via email and phone regarding order status, shipments, RMAs, and logistics questions
Coordinate with Sales, Operations, and Technical Support to resolve customer needs efficiently
Maintain accurate records for orders, serial numbers, and customer transactions
Coordinate shipments from multiple domestic and international 3PL warehouses
Track shipments and proactively follow up with warehouses, freight forwarders, and carriers
Prepare and manage documentation required for customs clearance
Assist with Amazon fulfillment activities, including inventory replenishment, transparency labeling, and drop-ship coordination
Communicate delays, exceptions, or issues clearly to internal teams and customers
Manage RMAs, sample shipments, and replacement orders
Assist with invoicing, payment processing, and administrative documentation
Follow company policies and procedures to ensure accuracy and compliance for all outgoing shipments
Occasionally assist in the warehouse with order fulfillment during peak periods
Qualification
Required
Enter and manage sales orders accurately in Cin7
Respond to customer inquiries via email and phone regarding order status, shipments, RMAs, and logistics questions
Coordinate with Sales, Operations, and Technical Support to resolve customer needs efficiently
Maintain accurate records for orders, serial numbers, and customer transactions
Coordinate shipments from multiple domestic and international 3PL warehouses
Track shipments and proactively follow up with warehouses, freight forwarders, and carriers
Prepare and manage documentation required for customs clearance
Assist with Amazon fulfillment activities, including inventory replenishment, transparency labeling, and drop-ship coordination
Communicate delays, exceptions, or issues clearly to internal teams and customers
Manage RMAs, sample shipments, and replacement orders
Assist with invoicing, payment processing, and administrative documentation
Follow company policies and procedures to ensure accuracy and compliance for all outgoing shipments
Occasionally assist in the warehouse with order fulfillment during peak periods
Orders are entered correctly and on time
Shipments are tracked and issues are addressed proactively
Customers receive clear, timely communication
Operational data is accurate and organized
The Operations team can rely on consistent follow-through
Preferred
2+ years experience in logistics, operations coordination, order management, or a related role
Experience working with ERP or order management systems (Cin7, NetSuite, SAP, QuickBooks, or similar)
Strong written and verbal communication skills
Comfortable communicating with customers via email and phone
Highly organized, detail-oriented, and able to manage multiple priorities
Self-motivated with a strong sense of accountability and teamwork
Comfortable with technology, including MS Office and cloud-based systems
Experience with warehousing, shipping, or e-commerce fulfillment is a plus
Willingness to occasionally assist in a hands-on warehouse environment
Company
Soundvision Technologies
Soundvision Technologies designs and installs home theaters and multi-room audio systems.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Bryan Garner
President/CEO
Company data provided by crunchbase