Fairway Lawns and Command Pest Control · 13 hours ago
IT Support Engineer - MDM
Fairway Corp is a leading provider of residential lawncare services, and they are seeking an experienced IT Support Engineer (MDM) to join their team. The role focuses on managing and supporting mobile device management platforms and endpoint provisioning, ensuring secure and efficient deployment of devices.
Consumer Services
Responsibilities
Administer and support MDM platforms including Ivanti, Apple Business Manager, and Microsoft Intune
Provision, configure, and manage mobile and desktop devices across Windows, macOS, iOS, and Android platforms
Implement and maintain device compliance policies, security configurations, and access controls
Troubleshoot device enrollment, connectivity, application deployment, and policy enforcement issues
Collaborate with IT and security teams to ensure alignment with organizational standards and security requirements
Maintain accurate documentation of device configurations, policies, and support procedures
Provide technical support and guidance to end-users and internal teams regarding MDM-related issues
Participate in endpoint lifecycle management, including onboarding, offboarding, and asset tracking
Stay current with MDM platform updates, best practices, and emerging technologies
Qualification
Required
Hands-on experience with Ivanti MDM for device management and policy enforcement
Proficiency in Apple Business Manager for device enrollment and app deployment
Skilled in executing MDM-to-MDM migration projects
Experienced in configuring and managing company-managed Apple IDs
Strong knowledge of Microsoft Intune for managing Windows and mobile devices
Familiarity with device enrollment programs (DEP), volume purchasing, and automated provisioning
Understanding of Active Directory, Azure AD, and integration with MDM platforms
Company
Fairway Lawns and Command Pest Control
Established in 1979, Fairway Lawns and Command Pest Control consists of 15 locations in the Southeastern and Central United States.