TGS Senior Analyst, North America QTC Customer Care jobs in United States
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BD Nogales Norte · 1 day ago

TGS Senior Analyst, North America QTC Customer Care

BD is one of the largest global medical technology companies in the world. The TGS Senior Analyst will work with the North America QTC Customer Care organization to align business strategy with technology solutions, collaborating with various stakeholders to enhance operational effectiveness and customer experience.

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H1B Sponsor Likelynote

Responsibilities

Partner with North America QTC stakeholders to understand strategic objectives and consult on technology solutions that support business outcomes
Identify opportunities to optimize processes and decision making through global technology platforms and best-in-class technologies
Translate business needs into actional technical and operational solutions that contribute to revenue growth, cost optimization and/or the customer experience
Develop business cases and technology proposals, aligning priorities across regional and functional teams
Lead project and program execution, including planning, risk management, escalation handling and consistent communication
Create and implement change management strategies to support adoption of new technologies or processes, including communication, training and contingency planning
Identify automation opportunities and contribute to BD’s digital transformation efforts
Collaborate with TGS portfolio teams to align on project prioritization, ensuring effective resource allocation and outcome delivery
Act as a liaison between business stakeholders, TGS and external vendors to ensure seamless execution and stakeholder alignment

Qualification

Technology roadmap developmentStakeholder engagementProject managementChange managementProcess optimizationFacilitation skillsNegotiation skillsCommunication skills

Required

Degree level qualification; or equivalent combination of education and experience

Benefits

Annual Bonus
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave

Company

BD Nogales Norte

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Somos una empresa multinacional dedicada a la manufactura de dispositivos de uso médico a través de los cuales seguimos impulsando el mundo de la salud.

H1B Sponsorship

BD Nogales Norte has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)

Funding

Current Stage
Late Stage
Company data provided by crunchbase