Okta for Developers · 1 day ago
Senior Manager, Technical Architecture, Auth0
Washington, DC
Full-time
Onsite
Senior Level, Lead/Staff
$233K/yr - $320K/yr
10+ years expOkta is The World’s Identity Company, providing secure access and authentication solutions. The Senior Manager in Technical Architecture will lead a team of Technical Architects, focusing on customer engagement and operational excellence to ensure successful implementation of Okta services.
Computer Software
Responsibilities
Hiring, growing, and retaining a team of Professional Service Technical Architects
Providing direct management, mentoring, and support to ensure their continued technical, professional, and career growth
Up-skilling team members to ensure they have the expertise to successfully deliver Okta to customers. Manages outlined objective and subjective performance metric requirements
Active sync with Partner, delivery enablement & address performance
Acting as the primary customer liaison, managing relationships and communication between the project team, the customer, and internal stakeholders
Ensuring customer success from the beginning to the end of the engagement life cycle. Managing project budgets to meet customer and Okta expectations
Assisting the Director with oversight and accountability for professional services billings, revenue, customer satisfaction, resources, and utilization. Demonstrating and improving a repeatable implementation methodology to rapidly enable customers
Perform Governance & audits of Technical Architecture design and deliverables quality
Drive team contribution to Technical Architecture Practice evolution and initiatives
Directly contribute to ongoing process improvement within the Technical Architecture practice and across Okta Professional Services and our subcontractor ecosystem
Oversight & manage of customer project dynamics, change management, concerns across multiple engagements and workstreams
Qualification
Required
10+ years experience in Identity & Access Management
5+ years of experience leading teams
5+ years of experience in Design, consulting, delivering solutions to external customers
Expertise in technologies and protocols like SAML 2.0, WS-Federation, OAuth, and OpenID Connect
Extensive knowledge of enterprise web technologies and security
Ability to work independently and multi-functionally supporting the development of client work you're doing
Ability to Multi-task and manage multiple customer engagements is a requirement
Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards
Ability to travel up to 50%
A Bachelor's degree in Computer Science, Information Technology, or a related discipline is required
Preferred
Auth0 Certified OR Okta Certified Consultant will be a plus
CISSP certification is a plus
Benefits
Health, dental and vision insurance
401(k)
Flexible spending account
Paid leave (including PTO and parental leave)
Company
Okta for Developers
Resources for developers using Okta’s Identity services: Okta's Customer Identity Cloud (aka Auth0 by Okta or CIC) and Workforce Identity Cloud (WIC).
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase