Orlando Utilities Commission (OUC - The Reliable One) · 2 hours ago
Senior IT Project Manager – CIS Billing / Meter-to-Cash (Oracle Utilities)
Orlando, FL
Full-time
Hybrid
Senior Level
$117K/yr - $146K/yr
7+ years expOrlando Utilities Commission (OUC - The Reliable One) is seeking a Senior IT Project Manager to join their Technology division. This role involves leading technology initiatives related to the Meter-to-Cash ecosystem, overseeing project timelines, budgets, and stakeholder communications, while ensuring alignment with OUC's strategic objectives.
GovernmentWater
Responsibilities
Engage in complete life-cycle management of projects, varying scopes, sizes and numbers including planning, design, and scheduling, costing, and deliverable management in partnership with internal and external stakeholders
Review project proposals or plans to determine a time frame, funding limitations, procedures for accomplishing projects, staffing requirements and the assignment of available departmental resources to various project phases
Identify and schedule project deliverables, milestones, and acquire/collaborate with stakeholders on acquisition of resources, budget, personnel and technology for successful completion of assigned projects
Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline a work plan. Direct and coordinate the activities of project personnel to ensure projects progress on schedule and within budget
Implement a project communication plan and facilitate on-going dialog with stakeholders to ensure proactive management of expectations
Establish a work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel. Review/approve the work plan of any external service providers or consultants contracted to execute the project
Conduct risk assessment and create and implement mitigation plans
Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content and “look and feel” across the organization
Ensure that project goals are in line with business objectives and achieved
Prepare status reports and modify schedules or plans as required. Establish standards and procedures for project reporting and documentation
Benchmark project management performance continuously to identify the potential for improvements and increase capability in project and portfolio management. Support the creation and implementation of metrics to track and improve project management process and outcomes
Assist with the creation and maintenance of a knowledge repository with industry best practices
Coach junior team members, executives and others who need assistance and advice regarding project management practices. Assist with training and mentoring of rising project managers within PMO and Business units
Support the continuous improvement of creation, coordination and implementation of PMO templates, policies, procedures
Perform other duties as assigned
Qualification
Required
A strong background in IT project management, preferably within the utilities sector, with experience supporting CIS Billing, Meter-to-Cash, utility billing, or comparable enterprise systems, and the ability to manage multiple small- to medium-sized projects simultaneously (typically under $100K and less than three months in duration)
Experience collaborating with stakeholders and Meter-to-Cash team members to ensure business and operational needs are met through effective, well-governed IT solutions
Ability to oversee project work such as system patching, data cleanup, billing-related updates, new solutions, bug fixes, and purging of legacy data
Experience leading the implementation of base system functionality and targeted customizations to enhance business operations and system performance
Proven capability to coordinate with testers, SMEs, knowledge providers, contractors, and environment managers to track and manage environment utilization
Strong documentation and communication skills, including providing timely project status updates and contributing to monthly scorecards and reporting
Proficiency using tools such as Microsoft Office Suite, Jira, spreadsheets, and Microsoft Project to manage project plans, timelines, risks, and dependencies
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a directly related field from an accredited university; In lieu of a degree, an equivalent combination of education, certifications, training, and directly related project management experience may be substituted on a 1:1 basis
Project management certification required; PMI Project Management Professional (PMP) certification strongly preferred
Minimum of seven (7) years of experience in IT project management, including successful oversight of large or complex technology projects or programs (required)
Experience using Jira and Microsoft Project (or Excel spreadsheets for project tracking and reporting)
Demonstrated ability to manage multiple projects concurrently while ensuring timely delivery and stakeholder satisfaction
Excellent written and verbal communication skills, with the ability to manage stakeholder expectations and clearly report on project status
Preferred
Experience leading projects supporting Customer Information Systems (CIS) Billing, utility billing platforms, or comparable enterprise applications, with Oracle Utilities CC&B strongly preferred
Experience with Oracle MDM or similar data management platforms is a plus
Five (5) years of the above mentioned project management experience in utility industry
Benefits
Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
OUC’s Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
Generous paid vacation, holidays, and sick time
Paid parental leave
Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
Wellness incentives and free access to all on-site OUC fitness facilities
Access to family-oriented recreational areas
Paid Conference and Training Opportunities
Hybrid work schedule
Company
Orlando Utilities Commission (OUC - The Reliable One)
The Orlando Utilities Commission (OUC - The Reliable One) is a municipally-owned public utility providing electric and water services to the citizens of Orlando, Florida, St.
1001-5000 employees
H1B Sponsorship
Orlando Utilities Commission (OUC - The Reliable One) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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Funding
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